Türk Ekonomi Bankası Enhances Risk Decisioning with Provenir's AI Platform

Türk Ekonomi Bankası Enhances Risk Decisioning with Provenir's AI Platform



In an exciting development for the Turkish banking sector, Türk Ekonomi Bankası (TEB) has recently partnered with Provenir, a frontrunner in AI risk decisioning software. The collaboration will equip TEB with the Provenir AI Decisioning Platform, aimed at streamlining batch risk decisioning processes for its retail and small business lending products.

Founded in 1927, TEB has firmly established itself as a key player in Turkey's financial landscape. The bank has continually evolved, entering diverse sectors such as investment, leasing, factoring, and portfolio management. Through this evolution, TEB has expanded its branch network significantly and diversified its range of products and services to cater to a growing customer base.

The implementation of Provenir’s platform is a strategic move designed to enhance TEB's operational efficiency. Osman Durmuş, TEB’s Assistant General Manager for Retail and Micro SME Credits, remarked, “The Provenir AI-based, low-code risk decision platform provides the flexibility we need, delivering deeper insights to expedite the decision-making process. This partnership will empower us to serve our customers with greater speed and improved experiences.”

One of the primary goals of this integration is to improve the agility and speed of TEB’s risk decisioning processes. With a dynamic environment in banking needs due to increasing customer expectations, the urgency for quicker decision-making has never been greater. The Provenir AI Decisioning Platform is designed to facilitate exactly that, transforming TEB's approach to risk management by allowing them to make well-informed decisions quickly and at scale.

Louis Garner, Vice President at Provenir for Europe, the Middle East, and Africa, highlighted the importance of this partnership, noting, “Provenir supports many distinguished financial service leaders in Türkiye. We are honored to collaborate with TEB, providing top-notch AI decisioning capabilities for faster, more informed decisions.” Garner emphasized that Provenir’s low-code technology eliminates the cumbersome task of building and maintaining traditional decision-making models, allowing TEB to focus on customer-centric product development.

The Provenir AI Decisioning Platform harnesses cutting-edge technology, data, and decision intelligence to streamline the decision-making process across the entire customer lifecycle. This innovative offering not only improves the customer experience and enhances fraud prevention but also boosts overall business agility and enables easier access to necessary financial services.

About Provenir
Provenir stands out as a pioneering force across various sectors, empowering banks, telecommunications, fintechs, and other financial service providers to leverage their platform for maximizing value and minimizing risk across customer engagements. With a presence in over 60 countries and processing more than 4 billion transactions annually, Provenir has become synonymous with innovation and effectiveness in financial service delivery.

In conclusion, this partnership between Türk Ekonomi Bankası and Provenir heralds a new era of technological advancement and customer service in the Turkish banking sector. As TEB embraces this AI-driven decisioning platform, it is set to enhance its service delivery, ensuring that customer needs are efficiently met in a fast-evolving financial landscape.

Topics Financial Services & Investing)

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