RapidWorks' Strategic Acquisition of CRO Software to Innovate Waste Management Solutions

RapidWorks Expands Horizons with CRO Software Acquisition

On October 1, 2025, RapidWorks announced its acquisition of CRO Software, marking a significant step toward the company's goal of becoming a comprehensive provider of software solutions for heavy equipment service providers. CRO Software, founded in 2013, has established itself as a leader in waste management software, creating solutions that enhance efficiency and effectiveness for its clients. This merger aims to leverage both companies' strengths for greater innovation and customer service.

The Journey of CRO Software

CRO Software was born out of founder Dan Klufas's frustrations when he ran a recycling facility and struggled to find adequate software solutions tailored to the industry’s needs. This challenge inspired him and co-founder Shane Duty to develop a platform that not only meets immediate operational demands but has since expanded to serve over 300 customers across North America. Key clients include the City of Venice and Cohen USA, showcasing CRO's impact on significant enterprises in waste management.

The platform's user-friendly design and quick integration capabilities, particularly with accounting tools like QuickBooks, have fostered a loyal customer following and built its reputation in the ever-competitive software landscape. This acquisition positions RapidWorks to deepen its portfolio and further align itself with diverse market needs.

RapidWorks' Vision for the Future

The merger is a strategic move to broaden RapidWorks' offerings that span across all crucial verticals associated with heavy equipment services. The company's mission is to provide sophisticated software solutions that enhance every stage of the service process—from quote creation to payment collection, fleet maintenance, operator management, compliance, and CRM solutions. With CRO's expertise in waste management, RapidWorks is set to enhance its service capabilities and reach new client segments.

Dan Klufas remarked on the acquisition, stating, "Moving from being a solution provider for local issues to a recognized leader in our industry has been a remarkable journey. Partnering with RapidWorks opens new avenues for us to innovate more rapidly and offer even greater value to our customers. We’re looking forward to leveraging their resources."

Shane Duty, Chief Operating Officer of CRO Software, emphasized the benefits for clients, remarking, "With this integration, our customers will gain access to enhanced resources and support systems, leading to improved processes overall. RapidWorks' backing means we can concentrate on developing new solutions that cater specifically to the waste management sector, all aimed at ensuring our clients' success."

Tim Curran, the CEO of RapidWorks, echoed these sentiments, stressing that this acquisition is about mutual growth. Curran explained, "This strategic alignment accelerates our ability to tap into new verticals while simultaneously enhancing our support for current clients. We’re committed to providing specialized tools that help them scale and strengthen their respective businesses."

Investment and Future Direction

The acquisition also attracted renewed investments from partners such as Wavecrest Growth Partners and MassMutual Ventures, empowering RapidWorks with additional capital to bolster growth initiatives, foster product development, and elevate customer support services.

Deepak Sindwani from Wavecrest highlighted RapidWorks' impressive growth trajectory and expressed excitement about the future, noting, “This acquisition reinforces RapidWorks' standing as the preeminent software provider for the heavy equipment service sector, an area poised for continued expansion.”

In the coming months, both RapidWorks and CRO Software will focus on refining their offerings and enhancing customer interactions, ensuring the consolidation of their synergies maximally benefits their clientele. Meanwhile, CRO will maintain its distinct brand identity while utilizing the operational prowess and insights of RapidWorks.

Conclusion

Ultimately, this acquisition serves as a beacon of progress not only for both companies but also for the entire waste management and heavy equipment service sectors. As RapidWorks and CRO Software merge their talents, the future looks bright for innovation and client satisfaction. Businesses in these industries stand to gain from cutting-edge solutions and enhanced customer experiences, paving the way for a new era of operational excellence.