#United States #Data Security #Identity Theft #Alpharetta, Georgia #Decisely

Decisely Takes Action After Data Security Incident

On June 13, 2025, Decisely informed its clients and the public about a data security incident that might have compromised the personal and protected health information of certain individuals. The firm highlighted that this incident began on December 17, 2024, when suspicious activities were detected in its cloud storage platform. This prompted the company to swiftly secure its environment while launching a comprehensive investigation to assess the potential fallout.

Decisely engaged cybersecurity specialists to delve into the breach's nature, which included verifying whether unauthorized access to personal information had occurred. Early findings indicated that some data might have been accessed on December 16, 2024, the day before the company detected the threat. Their investigation included a thorough review of the potentially compromised data, enabling them to identify which individuals were affected and what type of information was implicated.

The personal data that may have been affected includes names, birth dates, phone numbers, passport numbers, digital signatures, and possibly Social Security numbers. It's crucial to note that Decisely has not found any evidence of actual fraudulent or attempted misuse of the compromised information. The systematic review confirmed these findings, allowing Decisely to notify individuals whose data was potentially impacted starting June 13, 2025.

In response to this incident, Decisely took proactive measures by offering affected clients access to credit monitoring services and comprehensive identity theft recovery assistance through Kroll, a trusted recovery service provider. Ensuring that individuals have protection and support is part of Decisely’s commitment to responding to this breach effectively.

To facilitate communication and support for those with concerns, Decisely has set up a toll-free call center available Monday through Friday. Representatives are on hand from 8:00 AM to 5:30 PM Central Time to address inquiries related to the incident. The dedicated contact number for assistance is (866) 461-3640.

Understanding the gravity of this situation, Decisely has prioritized the privacy and protection of sensitive personal data. Alongside offering immediate support to affected individuals, the company has also initiated additional security measures in their network environment to lessen the risks of a similar incident in the future.

The ongoing commitment to data security reflects Decisely’s dedication to safeguarding personal information, enhancing their security protocols, and reassuring clients about their vigilance in protecting against data threats. The firm appreciates the patience and cooperation of the affected individuals as it diligently works through the fallout of this incident, culminating in a response that emphasizes the protection of personal data as a top corporate priority.

As data security remains a growing concern in an increasingly digital world, this incident serves as a reminder for organizations to continuously assess their security practices, ensure they have robust protective measures in place, and foster clear communication with their clients upon detection of any potential breaches. This disclosure not only clarifies Decisely's response but also underscores the importance of transparency and accountability in managing sensitive information.

In conclusion, Decisely's swift actions to secure their network and notify affected persons exemplify effective crisis management in the face of data security threats. Their engagement with cybersecurity experts and provision of recovery services reflect a strong commitment to restoring trust and confidence with their clients while reinforcing their operational resilience in the area of data protection.