#Customer Success #Ureru Group #D2C

Ureru Net Advertising Group's Customer Satisfaction Triumph

The Ureru Net Advertising Group, headquartered in Fukuoka, Japan, has marked a significant milestone in its customer service journey. The group recently revealed that its subsidiary, Ureru Net Advertising Co., achieved an astonishing average customer satisfaction score of 9.45 during its latest survey conducted in October 2025. This score was determined based on various factors such as the speed of support responses, quality of service, and clarity of explanations. These outstanding metrics not only indicate high satisfaction but also bolster the clients' overwhelming trust in the company's services.

The Power of Rapid and Thorough Support

Central to this achievement is the Customer Success Department, which operates at Ureru Net Advertising's frontline. This dedicated support team goes beyond traditional help functions; its primary goal is to partner with clients to maximize their outcomes. Remarkably, each member of the support team is well-versed in the company's flagship product,