Bell System 24 Recognized for Health Management Excellence for Four Consecutive Years

Bell System 24 Achieves Health Management Excellence Recognition

Bell System 24 Holdings, headquartered in Minato-ku, Tokyo, has been honored with the prestigious "Health Management Excellence Certification 2026" in the large corporation category, awarded by the Ministry of Economy, Trade, and Industry (METI) and the Japan Health Conference. This marks the fourth consecutive year that the company has received this certification, a significant milestone for promoting employee health and well-being.

The Health Management Excellence Certification system aims to highlight corporations, both large and small, that practice superior health management. By making these practices visible, it creates an environment where organizations are evaluated by employees, job seekers, associated businesses, and financial institutions. This certification not only enhances the corporation's image but also reflects its commitment to prioritizing health within the workplace.

At Bell System 24, the core purpose is to support societal enrichment through innovation and communication. This commitment drives the company to actively promote health management, ensuring that each of the approximately 30,000 employees can thrive in their unique ways. The company has implemented various initiatives aimed at promoting diverse work styles, along with preventing mental health issues.

In 2025, following the company’s health management strategy, several measures were focused on sustaining and enhancing employees' mental and physical health, as well as supporting the balance between work and caregiving responsibilities. Through the promotion of mental health care, the company set a goal to increase the participation rate in stress checks. This was facilitated by regular communication from management and visible tracking of participation rates across departments to encourage involvement.

Furthermore, to support the balance between work and caregiving, the company established a network within the organization where a work-life balance team addresses topics such as male parental leave and conducts discussion forums. Roundtable meetings with executives, caregivers, and employees who have taken parental leave have provided valuable insights into actual conditions and challenges, informing improvements in practices and policies. Additionally, caregiving training for managers and employees has been conducted to enhance understanding of caregiving issues.

Bell System 24 has also established unique systems to support employees' work-life balance, including a monthly paid leave system that does not require specific justification and telework arrangements for remote areas. These initiatives demonstrate the company's dedication to creating a supportive work environment.

In December 2025, Bell System 24 executed a "Well-being Week" where health-related experience events were conducted with the participation of partner companies. Online seminars addressing various health topics, including measures against customer harassment, health challenges faced by working women, and climate-related health issues, were also organized in collaboration with health-related businesses, extending the company's outreach.

The company remains committed to maintaining and enhancing employees' health, collaborating with partners and client businesses to further its health management initiatives. By reinforcing its health management approach, Bell System 24 continues to strive for a workplace where innovation and communication can flourish, contributing to a sustainable society.

For further details about Bell System 24, please visit their official website: Bell System 24.

Founded in 1982, Bell System 24 pioneered Japan's call center services and has established a significant presence in the contact center and BPO sectors. With a focus on blending advanced human resources with cutting-edge technology, the company continues to evolve as a comprehensive BPO partner, driving digital transformation and creating strategic value for its clients, paving the way for enhanced business capabilities.