#Japan #Shinjuku #HOUSEI #Sanyodo #WelcomID

HOUSEI Expands Unmanned Store Solutions in Bookstores

HOUSEI Corporation, headquartered in Shinjuku, Tokyo, has taken significant steps to enhance the efficiency and operational productivity of retail with its unmanned store solutions. In collaboration with Sanyodo Bookstore, a subsidiary of Sanyodo Holdings based in Nagoya, HOUSEI has successfully integrated its AI facial recognition technology in 24 locations, including the newly equipped Kiyosu store in Aichi Prefecture. This move aligns with the bookstore's goal to modernize their operations and adapt to changing consumer behaviors following the COVID-19 pandemic.

With the introduction of smart unmanned operations scheduled to commence from April 2024, Sanyodo Bookstore aims to alleviate staffing shortages and offer a more convenient shopping experience for its customers. The shift promises to transition traditional bookstore services into a seamless digital interaction, allowing customers to enjoy an environment filled with excitement, much like the thrill of discovering a new book.

Store Operation Hours

Starting from October 20, 2025, the Kiyosu store will adopt a new operational schedule:

• - Regular hours (staffed): 10:00 AM to 9:00 PM
• - Smart unmanned hours: 8:00 AM to 10:00 AM and 9:00 PM to 2:00 AM

This approach allows for complete autonomy during off-peak hours where physical staffing might not be feasible.

Insights from Sanyodo Bookstore

The management at Sanyodo emphasizes that transitioning to smart unmanned operations will help move beyond the restrictions imposed during the pandemic. The aim is to create an inviting atmosphere where customers can freely explore and discover books without time constraints. The company plans to roll out more locations featuring this smart technology in the near future.

Current Status of Unmanned Operations

As it stands, 24 out of Sanyodo's 68 stores successfully employ HOUSEI's AI facial recognition solution, WelcomID, for smart unmanned operations. These stores include:

• - 24-Hour Smart Unmanned: Kiyosu, Yomogi, Shimokudoto, Toyokawa, Hekinan, Yamato, Hishino, Minokamo, Handa, Toki, Umezawa, Takato.
• - Smart Unmanned Closing: Ishioka, Yoro, Obama, Ikuku, Nakatsugawa, Nabari, Kaguya Mountain, Hozumi, Shinkaibashi.
• - Smart Unmanned Opening & Closing: Seki East, Shinseki, and Kiyosu store.

What is HOUSEI's Unmanned Store Solution?

The unmanned store solution developed by HOUSEI embraces AI and IT innovations to support store operations. It addresses various challenges, including non-contact customer service, labor reforms, and shortage resolution. These solutions feature automated facial recognition entry doors, web member reservation services, surveillance systems, and unmanned payment options. These technologies enable the establishment of fully unmanned operations in several sectors, including bookstores, gyms, and spas. For instance, an indoor golf practice facility in Tokyo operates 24/7 without staff, thanks to member reservation management and automated door openings.

HOUSEI is also actively seeking partners for sales and construction, underlining its commitment to revolutionizing retail and service sectors.

For further insights and details, visit their website.

Company Overviews

Sanyodo Holdings:
Headquarters: 18-22 Shin-kai-cho, Mizuho City, Nagoya
CEO: Kazuhiro Kato
Website: Sanyodo Holdings
Website: Sanyodo Bookstore

HOUSEI Corporation:
Headquarters: 1-8 Tsukudo-cho, Shinjuku, Tokyo, Kagurazaka AK Building 9th floor
CEO: Yoshikazu Kan
Website: HOUSEI
WelcomID Unmanned Store: WelcomID

Through its commitment to open innovation, HOUSEI continues to welcome partners for collaborative development and sales.