Charter Senior Living Partners with Kevala to Enhance Workforce Scheduling Efficiency

Charter Senior Living Chooses Kevala for Workforce Optimization

In a significant move aimed at enhancing workforce management, Charter Senior Living has opted for the Residex® AI labor optimization platform, Kevala. This collaboration seeks to streamline workforce scheduling across its network of 71 senior living communities nationwide. The decision marks a pivotal step for Charter Senior Living, which is recognized for its commitment to providing exceptional care for residents.

Kandice Alcorn, the Vice President of Health & Wellness at Charter Senior Living, highlighted the transformative impact that Kevala has had on staffing strategies across their communities. "Kevala has fundamentally changed how we manage our workforce," she remarked. The platform's intuitive workflows have not only reduced reliance on agency staffing but have also significantly decreased overtime costs, while providing more predictable scheduling that aligns directly with resident care needs.

The implementation of Kevala is praised for its ease of use and efficiency gains, distinguishing it from other competing technologies. Alcorn, recalling her previous positive experience with Kevala from another organization, stated that the choice to expand Kevala's integration across Charter was driven by proven success. "The platform's ability to deploy quickly and yield immediate benefits made it an obvious choice for us," she explained.

Notably, the integration of Kevala into the Residex AI ecosystem reinforces the broader vision of a connected senior care management system. Residex has developed a comprehensive platform comprising 16 integrated modules that address clinical, compliance, operational, and workforce needs—all designed to enhance the overall effectiveness of care provided to residents.

Noah Kusz, Senior Vice President of Sales at Residex, expressed enthusiasm about the partnership with Charter. He commented on the significance of such a system, stating, "For providers like Charter, implementing this solution offers a smarter, more reliable method to synchronize workforce scheduling management with resident care delivery." This integration aims to generate new efficiencies across Charter's multiple communities, ultimately benefiting both staff and residents.

One of the standout features of Kevala is its ability to simplify complex scheduling tasks. This allows staff members to focus more on delivering high-quality care rather than spending excessive time on administrative duties. As Alcorn puts it, "We want our teams to spend their time on what matters most—caring for our residents." This mission aligns perfectly with the goals of both Charter Senior Living and Residex AI.

By leveraging technology to bridge operational gaps, the partnership is positioned to drive progress in the senior living industry. The complementary strengths of Charter Senior Living and Residex illustrate a shared commitment to innovation and improvement. As more organizations look towards digitization and automation, Charter’s collaboration with Kevala stands out as an exemplary model of how technology can facilitate better care for one of society's most vulnerable populations.

As the landscape of senior care continues to evolve, the strategic integration of platforms like Kevala demonstrates how technology can play a pivotal role in optimizing operations, enhancing compliance, and delivering superior outcomes for both residents and staff. This initiative by Charter Senior Living is not merely about improving efficiency; it underscores the commitment to providing a nurturing environment where seniors can thrive.

In conclusion, the partnership between Charter Senior Living and Kevala symbolizes a forward-thinking approach to workforce management in senior care. By embracing technological advancements, they are ensuring that quality care remains at the forefront while enhancing operational efficiencies. As they continue to forge ahead, the impact of this collaboration will likely resonate throughout the senior living industry, setting a benchmark for others to follow.