#Germany #Stefanini #Cologne #Workplace Services #IT Sourcing

Stefanini: Leading the Way in Workplace Services

In a remarkable milestone, Stefanini, a prominent global provider of technology solutions, has been recognized as an 'Exceptional Performer' in the 2024 German IT Sourcing Study conducted by Whitelane Research. This accolade reflects Stefanini's unwavering commitment to delivering exceptional workplace solutions tailored to the unique needs of businesses in Germany.

A Leading Position in Customer Satisfaction

Stefanini’s entry into the prestigious 'Exceptional Performer' category showcases their strong performance in workplace services, where they achieved the top rank for customer satisfaction. With insights gathered from over 280 companies across Germany, the study analyzed more than 900 IT-sourcing relationships, highlighting what makes Stefanini a trusted partner.

Rik Demeulemeester, Vice President of Sales at Stefanini, expressed his views on this recognition, stating, "At Stefanini, we believe that every workplace solution should be as dynamic as the people for whom it's designed. This award stands as a testament to our team's dedication and our mission to support businesses in Germany with transformative solutions that enhance efficiency and foster innovation."

Insights from the 2024 Study

The Whitelane Research report identifies workplace services as a critical growth area for outsourcing as companies increasingly seek partners that can provide secure, innovative, and affordable solutions. Stefanini's stellar ranking reflects their agility and creative problem-solving capabilities in addressing the evolving challenges faced by businesses today.

The study reveals significant findings, including:
1. Customer-Centric Workplace Services: Stefanini optimizes operations while enhancing user experience through tailored services.
2. Digital Transformation Support: The company aids in digital innovation via dependable solutions designed to meet digital demands.
3. Building Trust and Long-Lasting Partnerships: Their high customer satisfaction and retention rates point to their effective relationship-building strategy.

Commitment to Innovation

Stefanini continues to invest in cutting-edge technologies and innovative practices to stay ahead of the evolving market needs. With a human-centric approach, the company empowers organizations to achieve their objectives while ensuring they maintain a competitive edge in an increasingly digital landscape.

This enduring excellence is also reflected in the company's Net Promoter Score (NPS), which reached 73.8 in 2024, a notable increase compared to previous years (66 in 2021, 63.4 in 2022, and 65.4 in 2023), indicating a successful trend of customer satisfaction.

About Whitelane Research

Whitelane Research is an esteemed independent research firm specializing in IT sourcing across Europe. With a decade of experience, they provide valuable insights based on the feedback of over 2,000 client companies and their evaluation of 5,000 IT sourcing relationships each year. They conduct more than 500 comprehensive interviews annually with IT executives to identify the most efficient service providers in Europe.

About Stefanini

Stefanini has been an unwavering partner in global technology solutions for over 35 years, helping organizations navigate complexity and unlock potential. From workplace services to digital transformation and beyond, Stefanini delivers scalable, sustainable, and customer-focused solutions that lead to measurable success.

For more information about Stefanini's recognition in the 2024 German IT Sourcing Study, visit Whitelane's website.