#United States #Chicago #agentic AI #West Monroe #Intellio

West Monroe Launches Agentic Transformation Service

In a significant move within the business technology landscape, West Monroe, a globally recognized consulting firm, has unveiled its latest offering—the Agentic Transformation service. This innovative solution, powered by their proprietary Intellio® Agent, aims to assist organizations in redesigning work processes, integrating AI agents, and enhancing overall workforce efficiency. The goal? To drive a notable return on investment (ROI) from AI initiatives that many businesses have yet to realize.

Addressing the AI ROI Challenge

Recent statistics reveal a pressing concern among organizations: while 86% of companies have increased their IT expenditures in the past year, a staggering number—93%—report rising software costs, primarily due to investments in AI. Despite this spending surge, tangible returns remain elusive. According to the latest West Monroe study, many firms find themselves in a quandary, struggling to extract meaningful ROI from their AI investments. The introduction of Agentic Transformation is a response to this mounting pressure to turn AI expenditures into measurable impacts, particularly in knowledge-intensive workflows.