#United States #Duke Energy #Indiana #Storm Recovery #Indiana Power

Duke Energy's Storm Recovery Efforts

In the wake of severe storms that battered Indiana on Wednesday, Duke Energy has reported a significant recovery in power restoration—over 98% of affected customers have returned to service as of 9 a.m. ET on Friday. The company initially faced nearly 97,000 outages across its service area but has managed to reduce this figure to about 1,000, with the majority of remaining outages concentrated in Clark and Floyd counties.

Clint Carnahan, the General Manager of Emergency Preparedness at Duke Energy, emphasized the commitment to ensuring that every customer connected to the grid is restored safely and efficiently. “We’ve made a lot of progress, but we have to finish strong and do it safely. Restoring the last customer to service is as important as the first,” he stated, appreciating the patience shown by customers during this challenging time.

Power Restoration Priorities

Duke Energy's approach to power restoration focuses primarily on repairing larger power lines and infrastructure that will enable electricity to be restored to the largest number of customers in the shortest time. Essential services such as hospitals and municipal water treatment facilities are given top priority in the restoration process. Following these critical repairs, crews work on restoring power to individual neighborhoods and homes, ensuring a systematic and organized recovery process.

As ongoing efforts continue in Clark and Floyd counties, Duke Energy also remains vigilant about potential new storms that could affect the region—encouraging customers to stay alert and prepared.

Keeping Customers Informed

Duke Energy provides real-time updates and information on power outages and restoration efforts through an interactive outage map available on their website. Customers can stay informed about the status of outages and expected restoration times.

For those needing to report an outage or seek immediate assistance, Duke Energy has several resources available:

• - Text “OUT” to 57801 (note that standard text and data charges may apply).
• - Use the Duke Energy mobile application, which can be downloaded from the Apple Store or Google Play.
• - Visit duke-energy.com/outages via any device.
• - Call the automated outage-reporting system at 800.POWERON (800.343.3525).

About Duke Energy

Duke Energy Indiana operates as a subsidiary of Duke Energy Corporation, supplying approximately 6,300 megawatts of electric capacity to around 910,000 customers across a vast 23,000-square-mile service area—making it the largest electricity provider in Indiana. The parent company, Duke Energy, is a Fortune 150 firm headquartered in Charlotte, North Carolina. With operations serving 8.4 million customers across various states, Duke Energy is significantly invested in renewable energy, sustainability, and modernizing the electric grid.

This commitment aims to enhance customer reliability while transitioning toward cleaner energy sources including nuclear, natural gas, and renewables, supporting a visionary energy future.

For further information regarding Duke Energy's projects, recovery efforts, and to stay updated, visit their official website at duke-energy.com or explore news from their press center. Customers can also follow Duke Energy on social media platforms like X, LinkedIn, Instagram, and Facebook for additional insights into community efforts and innovations in energy production.

For media inquiries, contact McKenzie Barbknecht at 800.559.3853.