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Transforming EHR Training: The Shift to Continuous Learning

In an era where healthcare technology is advancing rapidly, the need for effective training in electronic health records (EHR) has become increasingly critical. Healthcare organizations have invested significant resources into clinical technologies, yet many are still using outdated training models that do not address the dynamic nature of modern healthcare. Recognizing this gap, uPerform has released a new resource known as the Training Transformation Playbook. This playbook aims to guide healthcare systems towards a more effective training strategy that not only saves money but also maximizes user engagement and efficiency.

The Case for Change

Traditional training methods in healthcare—often confined to instructor-led sessions conducted annually or at the go-live of new systems—fail to cater to the ongoing needs in the sector. Healthcare settings are characterized by frequent software updates, high turnover rates, and practitioners who have minimal time away from patient care. As Eric Grosgogeat, CEO of uPerform, aptly puts it, “Health systems shouldn’t have to solve this from scratch.”

The Training Transformation Playbook emphasizes the importance of moving away from one-time training sessions to a model that allows for continuous, embedded learning. This shift will not only help in retaining clinician hours but also ensure that staff are well-versed in using evolving technologies effectively.

Benefits Realized from the Playbook

The playbook is underpinned by proven results. For instance:

• - UCHealth in Aurora, Colorado, achieved $3 million in savings annually in training costs while reclaiming 200,000 clinician hours for patient care.
• - Fairview Health Services in Minneapolis, Minnesota, saw a reduction of $2 million per year in expenses after adopting asynchronous training, enabling them to return 24,000 clinician hours back to patient care.
• - Community Health Network in Indianapolis managed to cut their training time in half, saving around $1.2 million overall.

Dr. Stephanie Lahr, Chief Medical Officer at uPerform, highlights that “Training is not a downstream support function; it is a strategic lever.” This perspective is vital for health systems striving to enhance technology adoption and clinician satisfaction.

Tools and Resources to Implement Changes

Alongside the playbook, uPerform has rolled out a companion toolkit designed to help organizations actualize its recommendations practically. This toolkit includes:

• - Training Transformation Maturity Model: This model helps organizations assess where they currently stand and strategize their next steps toward improved training frameworks.
• - Training Readiness Assessment Checklist: This assessment aids educational teams in evaluating their preparedness for a training overhaul or a new software launch.

The Path Forward

uPerform is setting a new standard for healthcare training by advocating for a strategic approach that enhances learning and reduces the burden on healthcare professionals. As technology continues to evolve, the principles outlined in the Training Transformation Playbook will become increasingly significant for health systems aiming to optimize their operational efficiency through transformative training strategies.

To delve deeper into these insights, the Training Transformation Playbook is available upon request at uPerform's website. The integration of these new training methodologies stands to reshape the way healthcare delivery is supported and enhance the overall quality of patient care.