DolphinAI Achieves SOC 2 Type I Certification for Voice AI Security Standards

DolphinAI Achieves SOC 2 Type I Certification

Introduction

DolphinAI, based in Tokyo, Japan, has reached an important milestone by successfully obtaining the SOC 2 Type I report for its voice AI service, DolphinVoice. This achievement is a testament to our commitment to meeting high standards of data security and privacy protection for our clients.

What is SOC 2?

SOC 2, or Service Organization Control Type 2, is a set of security standards established by the American Institute of CPAs (AICPA). It focuses on five key areas: Security, Availability, Processing Integrity, Confidentiality, and Privacy. These criteria help assess the effectiveness of a service provider's internal controls related to data protection.

There are two types of SOC reports:

- Type I: This focuses on the design effectiveness of the data security and privacy controls at a specific point in time.
- Type II: This evaluates the operational effectiveness of those controls over a specified time period, which usually spans six to twelve months.

DolphinAI has successfully obtained the Type I report as of March 24, 2025, and plans to pursue the Type II report around October 2025 after a six-month audit period.

Implications for Our Customers

DolphinAI prioritizes the protection of voice data and our customers. Securing the SOC 2 report highlights our robust security measures and effective internal controls over an extended period. As we provide the DolphinVoice AI platform, which incorporates features such as voice recognition, synthesis, and pronunciation evaluation, our clients can continue to trust in a secure environment for various applications, including AI meeting minutes, call centers, and language education support.

Continuing to earn our customers' trust and support is vital to us. While achieving the SOC 2 Type I report is a significant milestone, it is not the end of the journey; it marks the beginning. We remain committed to investing in the security and privacy of our customers' essential data and continuously improving our processes.

For more insight into our data privacy and security initiatives, please refer to our security framework.

About DolphinAI

DolphinAI specializes in developing and providing AI technologies focused on voice recognition, voice synthesis, and voice interaction, particularly catering to the Japanese market. Our highly accurate voice interaction platform offers services tailored for businesses, ensuring the effective use of voice-related solutions.

Key Products and Services

- DolphinVoice: An AI SaaS platform for voice interaction.

- Website: DolphinVoice
- Features include multilingual voice recognition (Japanese, English, Chinese), voice synthesis, emotional recognition, and speaker identification.

- DolphinSOE (Smart Oral Evaluation): A cloud service providing English pronunciation evaluation API targeted at the education sector, enabling feedback and assessment tools.

- Website: DolphinSOE