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Rooms To Go Celebrated for Quality and Trust

In an impressive recognition of retail prowess, Rooms To Go has once again earned prestigious five-star accolades from USA Today in 2026 for two key distinctions: America’s Best Stores and Most Trusted Brands. This acknowledgment speaks volumes about the company's unwavering dedication to customer satisfaction and excellence in the shopping experience.

A Legacy of Trust

The Most Trusted Brands acclaim evaluates companies based on five primary criteria: likelihood to purchase, trust and transparency, reliability, emotional connection, and alignment with personal values. Rooms To Go has consistently ranked high in these areas, earning this five-star status in both 2025 and again in 2026. This remarkable achievement signifies the solid bond and trust that consumers place in the brand, year after year.

Enhancing the Store Experience

On the other side, the America's Best Stores recognition assesses store experiences through a comprehensive approach, covering product offerings, value for money, customer service, store atmosphere, accessibility, and many more factors. For the second consecutive year, Rooms To Go scored five stars across these essential categories, underscoring the company’s commitment to crafting an outstanding shopping environment. This ensures that the experience is not only seamless but also enjoyable for every shopper.

“We are thrilled and honored to receive these commendations from USA Today,” expressed Janis Altshuler from the Rooms To Go Customer Satisfaction Team. “These accolades reflect our collective commitment—our associates' hard work combined with our loyal customers’ choices. Such trust motivates and inspires our ongoing growth and evolution.”

Organizational Dedication

The achievement of these honors results from collective efforts across the organization. From customer satisfaction teams to merchandising and operations, each department contributes significantly to enhancing the customer experience. As Eyal Rappoport, President and COO of Rooms To Go, articulated, “These recognitions showcase our teams’ dedication to providing stylish, innovative furniture at incredible value while prioritizing seamless customer engagements.”

Committed to Customer Experience

Rooms To Go has distinguished itself by making the furniture shopping process enjoyable and straightforward. With headquarters in Seffner, Florida, and a network of showrooms across the Southeast and Texas, Rooms To Go has retained its focus on value, innovation, and customer-first policies since its inception. From offering renowned room packages to providing quick delivery services, Rooms To Go has become a go-to destination for home furnishing needs.

As a leader in the industry, Rooms To Go is dedicated to building lasting relationships with its customers by making it easy for them to create beautiful homes tailored to their styles. This latest recognition serves as a testament to the company's ability to evolve while maintaining its core values.

Celebrating Milestones

Founded almost 35 years ago, Rooms To Go remains the largest independent furniture retailer in the nation. What began with a single store in Orlando has grown into hundreds of state-of-the-art showrooms and distribution centers dedicated to innovative and practical furniture solutions. By continually enriching the customer experience, Rooms To Go has built a legacy that not only emphasizes stylish furnishings but also prioritizes customer relationships that span generations.

As the company continues to grow and evolve, the recognition from USA Today is not just a milestone; it's a meaningful affirmation of Rooms To Go’s long-term commitment to excellence. To explore their wide selection and learn more about what they offer, visit www.roomstogo.com.