#Japan #Shinjuku #BCP #DX OCR #デジタル化

Introduction

Hammock Inc., based in Shinjuku, Tokyo, has introduced a new service called 'DX OCR for BCP' as part of its AI-OCR solution, DX OCR. This service aims to ensure continued order receipt and shipping even in emergencies, supporting business continuity plans (BCP) for companies facing unpredictable risks such as cyber attacks and natural disasters.

Background of the Service Launch

In recent years, the risk environment for businesses has dramatically changed. Incidents of ransomware attacks are increasing, with predictions suggesting a rise from 114 cases in the first half of 2024 to 116 in the first half of 2025. Such attacks often disrupt electronic order systems, causing significant business delays. Concurrently, natural disasters like earthquakes and typhoons are becoming more frequent, further complicating operations. Immediate communication disruptions and office closures can lead to temporary unavailability of ordering and shipping systems, ultimately resulting in considerable financial damage to businesses. Therefore, companies must establish measures to ensure operational continuity under all conditions.

During such emergencies, many companies temporarily shift to handling orders through phone or fax. However, the process of manually verifying incoming orders and entering them into the shipping system is outdated and time-consuming, leading to errors, increased labor costs, and shipping delays that impact customer satisfaction. To address these challenges, the 'DX OCR for BCP service' has been developed to blend effective day-to-day operations with the emergency response needed for order fulfillment and shipping.

Key Features of DX OCR for BCP Service

• - Seamless Transition During Emergencies

The DX OCR for BCP service allows for immediate switching to handle orders when the usual system is unavailable. Orders received via fax or email will be processed by AI-OCR, automatically converting them into digital data formats. This data can be exported in CSV format to integrate easily into backend systems, enabling businesses to maintain seamless operations regardless of disruptions. The service is adaptable, allowing clients to choose options based on their specific needs, with pricing that scales by the volume of orders processed. Support is provided for initial setup and operation, ensuring users feel confident in their usage.

• - Cost Structure

To prepare for emergencies efficiently, the service can be utilized at a low monthly fee during non-usage periods, minimizing unnecessary costs while providing peace of mind. In the event of a utilization scenario, pricing follows a pay-as-you-go model based on the number of processed orders, allowing businesses to only pay for the service used when it's needed most. Feel free to reach out for more information.

Using the DX OCR for BCP service, companies enhance not just daily operational efficiency but also their resilience during crises. The service provides solutions to help mitigate unpredictable risks such as ransomware attacks and natural disasters, ensuring that operations can continue smoothly.

About DX OCR

DX OCR is an AI-OCR service that eliminates the need for form design or complex setup, efficiently digitizing various text formats, including handwritten notes. As part of digital transformation efforts, it extracts critical information from large volumes of documents, thereby streamlining and automating business processes. Its compatibility with devices from various manufacturers means that it can be utilized widely across different client infrastructures.

About Hammock Inc.

Hammock is a software manufacturer dedicated to serving corporate clients. The company’s mission is to leverage technology to offer new experiences that illuminate society by addressing customer pain points through innovative IT solutions. Hammock aims to provide high-quality, speedy, and reasonably priced features that solve customer needs.

• - Company Name: Hammock Inc.
• - Location: Lucid Square Shinjuku East 3F, 1-3-21 Okubo, Shinjuku, Tokyo
• - Representative: President Daikan Wakayama
• - Established: April 1, 1994
• - Capital: 83.86 million JPY
• - Website: Hammock Official Site

Hammock continues to foster business continuity planning through its innovative solutions that adapt to the ever-evolving challenges businesses face today.