#Egypt #Digital Services #Cairo #Hexaware

Hexaware Technologies Expands in Cairo

Hexaware Technologies, listed on the NSE under the code HEXT, has recently announced the establishment of a new delivery center in Cairo, marking a significant expansion in its global operational footprint. With this new center, Hexaware aims to enhance its delivery network by employing a dedicated team of 100 professionals ready to cater to clients in Egypt, the Middle East, and important European markets.

The new Cairo delivery center is strategically located in one of the city’s prominent technology parks. This state-of-the-art facility is set to provide comprehensive multilingual customer experience services, accommodating languages such as Arabic, English, and several major European languages. The choice of Cairo as a location is informed by its robust education system, a considerable pool of professionals with international language skills, and a favorable time zone which make it an attractive hub for digital operations.

Hexaware is also committed to nurturing local talent in Egypt, establishing partnerships with local universities to ensure a steady pipeline of skilled professionals. This initiative not only supports the company’s growth but also contributes to the local economy by fostering job creation and professional development in the region.

Addressing the significance of this new center, Amrinder Singh, President and Head of EMEA & APAC, expressed, "This delivery center marks Hexaware's entry into a new geography, substantially expanding our presence in Egypt. Cairo provides us access to a rich talent pool and modern infrastructure, enabling us to support our clients more closely as they scale their operations in the region."

Shyam Mansukhani, Corporate VP & COO of Hexaware, emphasized the company’s long-term commitment to Cairo, stating, "Our ecosystem here allows us to drive innovation in how we deliver customer experiences while strengthening our service resilience for clients." The Cairo center is designed to implement Hexaware's AI-led and human-intelligence-perfected delivery model, integrating automation, analytics, and generative AI with a team of skilled professionals.

This development is a part of Hexaware's broader global expansion strategy aimed at establishing modern, digital-first hubs across various key international locations, especially focused on enhancing customer experience across all touchpoints.

Founded with a vision to foster smiles through great technology and people, Hexaware Technologies remains a leader in integrating innovative solutions for digital transformation. The company partners with enterprises globally, enabling them to build, transform, run, and optimize their technological frameworks efficiently.

With this strategic move into Cairo, Hexaware demonstrates its commitment not only to its international clientele but also to local development and innovation in the fast-evolving digital landscape. To learn more about Hexaware and its services, you can visit their official website at Hexaware.