Liviniti Client Experience Team Earns Prestigious 2026 Globee® Excellence Award for Customer Support
On April 14, 2026, Liviniti proudly announced its recognition as a Silver Globee® Award winner in the esteemed 13th Annual Globee® Awards for Excellence. This prestigious award program acknowledges outstanding business achievements across various sectors, highlighting the importance of client-centric practices in today's competitive landscape.
Leading the Liviniti Client Experience Team is Coley Norman, a seasoned healthcare professional with over two decades of experience. Under his guidance, the team has prioritized fostering solid relationships with clients, collaborative initiatives across various departments, and delivering measurable results that exceed industry standards. In Norman's words, "A service is something one receives, but an experience is something that one remembers." This philosophy underpins their approach, combining exceptional service delivery with memorable client interactions.
The recognition came alongside notable companies such as IBM Corporation, Tyson Group, and Walmart Global Tech, positioning Liviniti among some of the most reputable businesses in the nation. Normans and Liviniti's CEO, LeAnn Boyd, emphasized the team's commitment to client satisfaction, presenting a consultative approach that leverages modern technology and advanced analytics. Instead of relying heavily on email communications, the team aims to engage more in person or over the phone, ensuring client needs are genuinely understood and met.
Boyd stated, "Our Client Experience professionals consistently go above and beyond, delivering exceptional results across multiple dimensions of service, communication, and strategy." The Client Experience Team's dedication is clear, showcasing their influence and setting the bar for excellence in Pharmacy Benefit Management (PBM).
The team's approach is powered by state-of-the-art technology and real-time data analytics, allowing clients timely insights and guidance crucial for effective decision-making regarding their pharmacy plans. Their commitment to accountability, ongoing training, and teamwork ensures a top-tier client experience.
The Globee Awards utilize a rigorous evaluation framework, with input from a distinguished panel of judges comprising industry experts and professionals worldwide. San Madan, the President of Globee Awards, commended the winners for their dedication to excellence and continuous improvement across diverse business domains.
Founded in 2011 and originally known as Southern Scripts, Liviniti's journey reflects its dedication to pharmacy benefit innovation. The company's transparent business model fosters meaningful savings and optimal health outcomes, with a focus on providing regional and national employers in the U.S. with high-quality pharmacy benefit services. Liviniti's rebranding reinforces its commitment to enhancing lives through effective medication management.
As Liviniti continues to expand its impact across the pharmacy benefit sector, the achievements of the Client Experience Team serve as a beacon of inspiration, showing what can be accomplished with dedication, innovation, and a genuine focus on client relationships. For more details about Liviniti and its services, visit their website at liviniti.com.
Leading the Liviniti Client Experience Team is Coley Norman, a seasoned healthcare professional with over two decades of experience. Under his guidance, the team has prioritized fostering solid relationships with clients, collaborative initiatives across various departments, and delivering measurable results that exceed industry standards. In Norman's words, "A service is something one receives, but an experience is something that one remembers." This philosophy underpins their approach, combining exceptional service delivery with memorable client interactions.
The recognition came alongside notable companies such as IBM Corporation, Tyson Group, and Walmart Global Tech, positioning Liviniti among some of the most reputable businesses in the nation. Normans and Liviniti's CEO, LeAnn Boyd, emphasized the team's commitment to client satisfaction, presenting a consultative approach that leverages modern technology and advanced analytics. Instead of relying heavily on email communications, the team aims to engage more in person or over the phone, ensuring client needs are genuinely understood and met.
Boyd stated, "Our Client Experience professionals consistently go above and beyond, delivering exceptional results across multiple dimensions of service, communication, and strategy." The Client Experience Team's dedication is clear, showcasing their influence and setting the bar for excellence in Pharmacy Benefit Management (PBM).
The team's approach is powered by state-of-the-art technology and real-time data analytics, allowing clients timely insights and guidance crucial for effective decision-making regarding their pharmacy plans. Their commitment to accountability, ongoing training, and teamwork ensures a top-tier client experience.
The Globee Awards utilize a rigorous evaluation framework, with input from a distinguished panel of judges comprising industry experts and professionals worldwide. San Madan, the President of Globee Awards, commended the winners for their dedication to excellence and continuous improvement across diverse business domains.
Founded in 2011 and originally known as Southern Scripts, Liviniti's journey reflects its dedication to pharmacy benefit innovation. The company's transparent business model fosters meaningful savings and optimal health outcomes, with a focus on providing regional and national employers in the U.S. with high-quality pharmacy benefit services. Liviniti's rebranding reinforces its commitment to enhancing lives through effective medication management.
As Liviniti continues to expand its impact across the pharmacy benefit sector, the achievements of the Client Experience Team serve as a beacon of inspiration, showing what can be accomplished with dedication, innovation, and a genuine focus on client relationships. For more details about Liviniti and its services, visit their website at liviniti.com.
Topics Health）
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