#India #Gurugram #NRI Care Program #Policybazaar #Elderly Support

Transforming Elderly Care for NRI Parents

In a significant move to support Non-Resident Indians (NRIs), Policybazaar has launched a comprehensive care program designed specifically for the elderly parents of NRIs. This initiative aims to provide peace of mind to NRIs, letting them know their loved ones in India are well-cared for. The program, aptly named the NRI Care Program, encompasses a variety of services that address common concerns faced by NRIs regarding the well-being of their senior parent.

The NRI Care Program: A Holistic Approach

The NRI Care Program is a curated package of services that not only addresses healthcare needs but also manages emotional and social well-being. According to Policybazaar, a significant percentage of NRIs—around 40-60%—reside in the Gulf region, while others hail predominantly from the US and Canada. Many of these individuals prioritize the health and safety of their aging family members back home, with studies indicating over 70% of NRIs necessitate assistance with aspects like locating appropriate healthcare providers and navigating insurance claims.

Key Features of the NRI Care Program

1. Emergency and Concierge Support: A dedicated 24/7 emergency helpline has been established, providing instant assistance during critical moments. Concierge services help streamline necessary documentation and arrangements, ensuring that help is always at hand.

2. Healthcare Management: The program offers easy access to medical professionals, including doctors on call, tailored consultations, and ambulance services. Additionally, sessions with psychologists and physiotherapists are available, emphasizing the program's comprehensive nature.

3. Engagement and Social Wellness: To combat isolation among the elderly, the NRI Care Program encourages social interaction through various activities and events that promote emotional well-being.

4. Streamlined Claims and Personalized Assistance: Policybazaar promises expedited claim support, ensuring that emergency needs are met within just 30 minutes, thus removing a significant hurdle for the seniors and their families. This swift response amplifies the commitment to reducing stress during critical times.

Bridging Gaps for NRIs

As Sarbvir Singh, Joint Group CEO of PB Fintech, explains, the aim is to provide NRIs with a worry-free experience, assuring them of the highest standard of care for their loved ones in India. He emphasizes the blend of healthcare management, social engagement, and emergency services as defining aspects of this initiative.

Siddharth Singhal, Head of Health Insurance at Policybazaar.com, adds that this program addresses the unique challenges NRIs face in balancing their professional lives abroad while caring for their families back home. It reinforces the understanding of both the social and clinical needs of the elderly, promoting a paradigm shift in eldercare services.

Conclusion

With this progressive initiative, Policybazaar is empowering NRIs to ensure their elderly parents lead lives filled with dignity, health, and happiness, regardless of geographical distances. The NRI Care Program embodies a model of care that combines compassion with practical support, setting a new standard in the realm of elderly care services for NRIs.