#Japan #Tokyo #Online Community #New Otani #QON Inc.

The New Otani's New Online Community

On October 1, 2025, The New Otani Hotel, alongside QON Inc., has unveiled a new online community named “New” Memories Lounge supported by The New Otani. This initiative is designed to bring people together to share their significant life moments, such as anniversaries and personal milestones, creating a space for meaningful dialogue and connection.

A Fresh Approach to Celebrating Memories

The New Otani, which has long been celebrated for its innovative spirit, embraces the concept of 'NEW' by continuously offering fresh values and experiences. This community will allow participants to engage freely about their experiences at the hotel and the way they celebrate pivotal moments in their lives. By gathering diverse insights and opinions, the platform aims to inspire the development of new services and enhance the customer experience based on fan feedback.

Free and Inclusive Access

The “New” Memories Lounge is an open platform where anyone can join without any fees, offering an inviting environment to discuss experiences related to celebrations at The New Otani. Through interactions, participants can recognize the unique qualities of the hotel and the importance of life's milestones, fostering empathy and a sense of belonging amongst community members. This collaborative space not only celebrates the hotel’s offerings but seeks to co-create new ways to enjoy what it has to offer, driven by the voices and ideas of its members.

Building a Bond Through Shared Stories

The “New” Memories Lounge is part of a larger initiative called the “Kizuna” community, founded by QON in January 2020. This platform has already attracted over two million individuals and more than 70 companies and municipalities, focusing on creating bonds and facilitating engagement through collaborative projects and interactive events. By blending voices from the community, events are crafted to promote value co-creation and strengthen relationships between businesses and local residents.

About The New Otani

Established in 1963, The New Otani has grown into one of Japan's foremost hospitality enterprises, operating a variety of hotels across the country, including its flagship Hotel New Otani Tokyo launched in conjunction with the Tokyo Olympics in 1964. The group currently includes 15 hotels, with properties in Osaka, Makuhari, Sapporo, Hakata, Tottori, and Nagaoka, offering a range of amenities from lodging and restaurants to venues for banquets and weddings. Known for their commitment to guests from both home and abroad, The New Otani focuses heavily on community-oriented hotel management.

For more information about The New Otani, visit: New Otani Website

About QON Inc.

Founded in 1996, QON Inc. specializes in building and managing online communities connecting businesses with consumers. Having established fan communities for over 300 entities, QON employs various patented technologies, including international patents, to enhance relationships with consumers and assist in problem-solving and sustainable growth. Their website showcases numerous successful case studies across different sectors.

For more information about QON Inc., visit: QON Website

By launching the “New” Memories Lounge, The New Otani and QON take a significant step toward fostering meaningful connections among individuals, celebrating shared moments, and creating new memories.