#Japan #Tokyo #Asoview #ThinQ Healthcare #Compu

Asoview Inc. Implements Compu for Enhanced Productivity

Asoview Inc., a company based in Shinagawa, Tokyo, has recently adopted Compu, a SaaS designed for automating follow-ups in task management. This introduction marks a significant step towards optimizing internal processes, particularly in response to increasing demands for efficiency during peak periods, such as year-end and New Year.

Background Prior to Implementation

Before the integration of Compu, the team at Asoview relied heavily on Slack and spreadsheets to manage requests. The previous system involved tedious tasks such as manually sending direct messages on Slack to remind individuals about pending requests. This resulted in a substantial operational burden for both requestors and responders, who needed to juggle various demands alongside their regular duties.

Notably, Asoview had considered implementing this system previously but had delayed the decision. The turning point came when pressures mounted during peak business periods, compelling the management to seek solutions for more efficient request handling.

Challenges Faced Before Adoption

1. Individual Follow-ups: Requestors were spending excessive time on individual reminders, leading to significant operational inefficiencies.
2. Notification Overload: The volume of notifications on Slack often resulted in important requests being overlooked.
3. Increased Workload for Management: Busy management staff had to handle various requests, further escalating the burden on operations.

Key Reasons for Adoption

The choice to implement Compu stemmed from:

• - A clearly defined goal to alleviate the burden of reminder tasks.
• - The capability to manage tasks through the familiar Slack interface.
• - Strong support from the team on the ground advocating for the adoption of an efficient tool.

Benefits Achieved Post-Implementation

The introduction of Compu resulted in several notable improvements:

• - Elimination of Individual Reminders: The need for individual follow-ups vanished, significantly reducing the stress and workload of responsible team members.
• - Enhanced Task Visibility: Employees can now easily visualize outstanding tasks, leading to improved management efficiency and reduced oversights.
• - Increased Organizational Productivity: Improvements in the request handling process have significantly contributed to overall productivity across the company.

Insights on Compu

For companies already utilizing Slack, the transition to Compu is remarkably smooth, and I highly recommend it. As productivity enhancement becomes increasingly critical in the modern workplace, reminder tasks do not contribute to that goal. The act of repeatedly prompting responses can impose physical and psychological stress on both senders and receivers. Implementing Compu effectively reduces these unnecessary tasks and undeniably fosters higher productivity.

Interviewee:

• - Yu Ai Uchida, Head of Culture Design Promotion Room

For those interested in the full case study interview, visit: Complete Interview

Challenges Addressed by Compu

Compu automates the tasks related to internal requests and follow-ups within organizations, effectively aiming to eliminate unaddressed tasks. Employees incur high costs in terms of time and resources for:

• - E-learning completion
• - Submission of evaluation goals
• - Response to organizational surveys
• - OS updates
• - Two-step authentication
• - Nominations for awards

Requesting employees often find themselves expending significant time in follow-up tasks via Slack or email, leading to stress over unfulfilled requests. Similarly, employees responding to these tasks find themselves allocating excessive time to seek out requests sent through various channels. Additionally, supervisors are bogged down by the need to chase unresponsive employees, wasting time on non-productive tasks.

By utilizing Compu, these issues can be effectively mitigated, drastically reducing the burden on all involved, and facilitating a work environment focused on productive tasks.

Features of Compu

1. Fully Automated Requests to Reminders: One click completes a request, and reminders are sent automatically based on deadlines, ensuring optimal timing for nudging unresponsive employees.
2. Organizational Dynamics: If reminders fail, Compu employs organizational dynamics to send alerts to unresponsive employees, ensuring task completion without involving managers or colleagues in the follow-up process.
3. Task Automation and Visibility: Requests are instantly converted into visible tasks, eliminating the need to scour through emails or chat tools, and streamlining the initiation of tasks.

Track Record of Compu

Since launching its beta version, Compu has garnered attention from prominent global manufacturers, receiving over 400 inquiries in six months. Furthermore, ThinQ Healthcare, a wholly-owned subsidiary of Speee Inc., has achieved ISMS certification, allowing for the provision of highly secure services. Significant automation benefits have been particularly evident within large organizations, resulting in cost savings amounting to several million yen and a response rate reaching 100%.

Notable Implementation Cases:

• - Company A (IT Sector, 800 Employees): The corporate planning department utilized Compu for overall management tasks, resulting in a cost reduction of 5 million yen.
• - Company B (Human Resources, 1,500 Employees): Used by managers to significantly cut down on operational workload, achieving a reduction of over 70%.
• - Company C (Manufacturing Sector, 50,000 Employees): Leveraged to ensure a 100% engagement rate in mandatory e-learning activities, maintaining this rate continuously.

Recommended Roles for Compu Users

Compu has been well-received among various teams in any industry, especially those:

• - Corporate Planning: Particularly focusing on overall company DX and efficiency improvements.
• - Business Promotion: Mainly working on driving KPIs.
• - Administrative Departments: IT, HR, and general affairs which require frequent task assignments to numerous employees.

Company Overviews

Asoview Inc.

• - Name: Asoview Inc.
• - Established: March 2011
• - Location: 8th Floor, Gate City Osaki, 1-11-2 Osaki, Shinagawa, Tokyo
• - CEO: Tomohisa Yamano
• - Website: Asoview

ThinQ Healthcare Co., Ltd.

• - Name: ThinQ Healthcare Co., Ltd.
• - Established: August 2019
• - Location: 35th Floor, Sumitomo Real Estate Roppongi Grand Tower, 3-2-1 Roppongi, Minato Ku, Tokyo
• - CEO: Masashi Watanabe
• - Website: ThinQ Healthcare
• - Parent Company: Speee Inc. (Stock Code: 4499)