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Billtrust’s 2025 Highlights: A Year of Transformation

Billtrust, a leader in B2B accounts receivable (AR) workflow and payment software, has recently unveiled its major milestones for 2025, asserting its commitment to innovation driven by artificial intelligence (AI). The company, known for revolutionizing AR processes, has propelled itself to the forefront of the industry with exciting updates that promise to enhance operational efficiency and accelerate cash flow.

Transformative Innovations

In 2025, Billtrust witnessed a significant shift in its operational framework. Under the leadership of Grant Halloran, who became CEO in December 2025, the company introduced groundbreaking innovations, notably in its Collections solution. The introduction of AI-driven insights and automation in this sector has set a new benchmark for AR teams.

The highlight of this transformation came with the launch of the Collections Agentic Procedures in November 2025. This feature employs AI agents capable of managing end-to-end collections autonomously. By delegating complex decision-making to intelligent systems, the platform empowers finance teams to optimize their outreach strategies without manual intervention.

Achievements Driven by AI

Customers utilizing Billtrust's solutions have reported substantial improvements in their AR operations. According to Christian Collins, Commercial Credit and AR Manager at McPherson Oil, the automated features have eliminated the need for manual reminders and sticky notes. Instead, staff can focus on making calls and addressing key accounts more efficiently.

Echoing this sentiment, Brian Page, Director of Credit at 84 Lumber, emphasized the pivotal role of AI in shaping the future of AR processes, expressing confidence in Billtrust's continuous innovations.

Industry Recognition

Billtrust's advancements did not go unnoticed. The software platform was recognized as one of G2's Best Software Products of 2025, maintaining its status as a leader in Accounts Receivable Automation Software for 19 consecutive quarters. Moreover, its excellence was further affirmed by Everest Group, which designated Billtrust as a leader in its PEAK Matrix Assessment for Order-to-Cash Products, the highest accolade among the 14 providers evaluated.

Research by IDC in 2025 unveiled compelling statistics that underscore the effectiveness of Billtrust's solutions. Users experienced a remarkable 384% return on investment, where every dollar spent generated approximately $4.84 in benefits, with a payback period averaging just nine months. Customers reported collective annual benefits of $3.6 million, including significant savings on credit card processing fees and efficiency gains across their teams.

Strategic Global Partnerships

In its quest for growth, Billtrust expanded its international presence through a notable partnership with Deloitte Belgium. This collaboration aims to enhance collections processes for European enterprises, underscoring Billtrust's dedication to addressing the needs of its global clientele.

As the company moves forward into 2026, its focus will remain on deepening AI automation and fostering expansive global partnerships. Billtrust is poised to continue leading the charge in AR innovation, enhancing efficiency and customer satisfaction for businesses worldwide.

Conclusion

Billtrust stands as a beacon of innovation within the B2B finance sector, leveraging AI to transform traditional AR processes into streamlined, efficient operations. As the company sets its sights on further advancements in 2026, it continues to redefine what’s possible in accounts receivable management. With a commitment to driving value for businesses, Billtrust is certainly a brand to watch in the evolving landscape of financial technology.