eVisit Wins Best in KLAS for Virtual Care Platforms Again in 2025

On February 5, 2025, eVisit proudly announced that it has once again secured the Best in KLAS recognition for Virtual Care Platforms (non-EHR) for 2025, confirming their prominent position as a trusted digital care transformation partner for innovative health systems. This marks the second year that eVisit has received this prestigious award, underscoring its significant impact on improving virtual care delivery in healthcare.

The recognition was conferred by KLAS Research, which evaluates healthcare IT solutions based on extensive provider feedback. This year, eVisit has achieved an impressive overall score, increasing six points from the previous year, with marked improvements across several key performance metrics. These metrics included "Likely to Recommend," "Supports Integration Goals," and "Quality of Implementation," all of which saw substantial increases.

"Receiving the Best in KLAS award for a second consecutive time is an honor that reflects the deep trust our health system partners place in us amid their continuous innovation journeys," stated Sachin Agrawal, CEO of eVisit. He emphasized the vital partnerships with health systems that have flourished over the past year as they broaden their virtual care initiatives in various clinical settings. Notably, eVisit has supported expansions into areas such as virtual urgent care, telestroke, and behavioral health, demonstrating their commitment to enhancing healthcare delivery.

One standout advancement for eVisit in 2024 was its acquisition of an inpatient teleconsult technology platform developed by UPMC Enterprises, which provided a boost to their existing offerings. This acquisition enhanced eVisit's capabilities in tele-ICU and provider-to-provider consults, which are increasingly crucial in modern healthcare.

Dr. Andrew R. Watson from UPMC Enterprises, who is also a senior medical advisor and a significant member of eVisit’s Clinical Advisory Board, highlighted the importance of pairing reliable technology with a strong, collaborative vision among healthcare providers. He stated, "To cultivate a scalable, enterprise-wide program, technology must be sound and leaders must share their strategic visions with partners like eVisit to work toward shared objectives."

The Best in KLAS report is generated from input by thousands of healthcare providers, reflecting the actual experiences of professionals using these technologies. Testimonials from eVisit customers speak to a seamless transition and exceptional ongoing support, with one executive noting that eVisit maintains close relationships throughout the organization, rather than typical vendor-client dynamics. This level of commitment has led to strong supportive relationships even beyond standard hours of operation, increasing their satisfaction with eVisit significantly.

For more information about eVisit’s comprehensive solutions tailored for healthcare systems, you can visit www.eVisit.com. The complete 2025 Best in KLAS Software and Services report is also accessible for those who wish to dive deeper into the rankings.

eVisit continues to strive for excellence as the leading digital care transformation partner, backed by substantial support from Goldman Sachs Asset Management. Their goal is to facilitate streamlined integration of virtual care across different healthcare services to enhance patient access, improve care quality, and boost productivity for clinical teams, ensuring robust financial health for healthcare providers.

Topics Health)

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