CenterPoint Energy Prepares for Severe Winter Weather with Expanded Workforce and Resources

As winter approaches, severe weather is expected to impact various regions, especially in Texas. To ensure the safety and welfare of its customers, CenterPoint Energy is taking proactive measures by deploying over 600 additional frontline workers to bolster its emergency response capabilities. In total, approximately 3,300 employees and contractors are now available to address the anticipated challenges due to the forecasted winter storm. This strategic reinforcement comes as the Electric Reliability Council of Texas (ERCOT) issues a Weather Watch and the Texas Governor declares a State of Emergency.

In preparation for the winter storm, CenterPoint Energy has established three staging sites across the northern area of Greater Houston, allowing for rapid deployment of resources. These locations are key for hosting the expanded workforce and ensuring that crews, equipment, and supplies are readily available for restoration efforts. CenterPoint Energy's Emergency Operations Center has also been activated, with 200 staff members coordinating ongoing response initiatives.

The company's extensive cold weather action plan focuses on maintaining the integrity and reliability of electric and natural gas services. This includes the activation of the Emergency Operations Center to directly monitor weather conditions and respond to any service disruptions that may arise. CenterPoint emphasizes the importance of communication with its customers regarding safety measures and preparedness actions.

"We are constantly aware of how vital reliable power and gas services are, particularly during harsh weather conditions," stated Don Daigler, Senior Vice President of Emergency Preparedness and Response at CenterPoint Energy. "Our teams are equipped and mobilized to perform pre-storm checks, conduct tree trimming, and prepare facilities to address the impacts of freezing temperatures, high winds, and potential ice accumulation."

To bolster safety preparedness, the utility has implemented a series of measures including enhanced tree trimming and inspections of electrical facilities. They are also strategically positioning Compressed Natural Gas (CNG) trucks across multiple locations to assist the natural gas network if necessary. Monitoring systems involving over 100 weather stations ensure real-time situational awareness, further enhancing their readiness.

In addition to operational preparations, CenterPoint advocates for community engagement and suggests that customers have their emergency plans in place. Through proactive outreach initiatives, they have made winter storm safety tips available in multiple languages, ensuring inclusivity and support to all stakeholders. Customers are encouraged to enroll in the Power Alert Service to receive updates about outages and restoration efforts directly. This service provides critical information about power outages, estimated restoration times, and tailored assistance to help customers navigate inclement weather effectively.

In tandem with employee mobilization efforts, CenterPoint Energy affirms its commitment to community support by contributing to local disaster response capabilities. For instance, a significant grant of $1 million was provided to The Salvation Army to aid in emergency efforts across the Greater Houston area. This demonstrates CenterPoint’s initiative in enhancing the resilience of the communities it serves.

As the weather forecast indicates potential for icy conditions, CenterPoint reminds customers to remain vigilant and treat downed power lines as live and dangerous. Citizens should keep a safe distance from such hazards and report any issues to CenterPoint Energy directly. For continual updates about the storm and emergency response measures, customers can refer to CenterPoint's official channels and websites.

In summary, CenterPoint Energy is set to face the impending winter storm with a well-prepared strategy that includes an expanded workforce, strategic planning for emergency response, and ongoing communication with the communities it serves. This thorough preparation emphasizes CenterPoint’s dedication to ensuring safety, reliability, and timely restoration of services during challenging weather events. Staying informed and prepared is crucial for all, and CenterPoint's resources and support are pivotal in navigating this winter season effectively.

Topics Energy)

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