AndDot Launches On-Site FDE Service to Drive Comprehensive DX and AX Initiatives

AndDot's Innovative On-Site FDE Service

In an ever-evolving technological landscape, the urgency for companies to adapt digital transformation (DX) and automation (AX) efforts has never been greater. Recognizing the gap in skilled talent needed for these transformations, AndDot, a company based in Shibuya, Tokyo, has launched an on-site Forward Deployed Engineer (FDE) service. This initiative aims to provide seamless support for enterprises, guiding them from problem identification to solution implementation, all driven by AI.

The Concept of On-Site FDE

The on-site FDE service integrates engineers directly into client teams. Unlike traditional consulting roles that may only scratch the surface, FDEs immerse themselves in companies' operations to thoroughly understand challenges and provide tailored solutions. This engagement model ensures that corporations move towards comprehensive DX, rather than relying on temporary tools or strategies. With the mantra of 'DX completely for your company,' the service embarks on a journey to solidify improvements into the fabric of client organizations.

Addressing Talent Shortages

A significant barrier for many large corporations pursuing DX and AX is the shortage of skilled professionals. AndDot identifies four primary areas of talent deficiency: (1) identifying operational challenges, (2) designing solutions, (3) implementing and promoting these solutions, and (4) maintaining operational continuity. As the industry grapples with these gaps, especially in leveraging generative AI for business, unresolved issues continue to accumulate within organizations.

In response, AndDot restructured its engineer organization in March 2026, shifting all engineers to the FDE framework. The newly launched on-site FDE service is designed to channel insights and expertise gained through this transformation directly to client companies.

Service Essentials: FDEs as Multifaceted Engineers

FDEs are not just about coding; they are holistic business completion engineers capable of delivering consulting, engineering, and project management all in one. By situating themselves within client companies, these engineers deeply understand frontline operations and continuously identify necessary improvements. The FDE philosophy encapsulates the idea that as one issue is resolved, another presents itself—an ongoing cycle of enhancement fueled by close observation.

Benefits of the On-Site FDE Service

- Flexibility: Services can initiate with as few as 1-2 engineers instead of requiring larger teams.
- Quick Setup and Reliable Quality: Tapping into internal knowledge, the service ensures a swift yet high-quality implementation.
- Comprehensive Improvement: From initial discovery of challenges to the final establishment of operational protocols—all processes are completed internally.
- Sustained Improvement: Consistent on-site presence fosters ongoing enhancements across the organization.