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1-800-FLOWERS.COM Welcomes a New Era in Digital Leadership

1-800-FLOWERS.COM, Inc., a renowned provider of thoughtful gifting solutions, has recently taken a significant step towards advancing its digital landscape by appointing Alex Zelikovsky as its new Chief Information Officer (CIO). This pivotal move aligns with the company’s broader strategy to enhance customer engagement through innovative technology, focusing on digital commerce, cybersecurity, and artificial intelligence.

Driving Digital Transformation

Zelikovsky’s role as CIO places him at the forefront of the company's ambitious digital transformation journey, which is a key initiative under CEO Adolfo Villagomez. With his extensive background in leveraging technology for business growth, Zelikovsky will spearhead the establishment of a tech-centric framework designed to elevate customer experiences amidst today’s rapidly evolving marketplace.

His duties encompass overseeing vital areas such as IT applications and platforms, comprehensive data management, and robust cybersecurity measures. Zelikovsky aims to ensure that the necessary technology and frameworks are robust enough to support the companies' initiatives, hence driving innovation across the enterprise.

In Villagomez's words, Zelikovsky is seen as a visionary leader. “Alex is an expert in instigating substantial digital transformation initiatives,” he remarked. This sentiment underscores the expectations placed upon Zelikovsky to not only enhance operational efficiency but also deliver personalized customer experiences that resonate with the brand’s vision of thoughtful gifting.

A Wealth of Experience

Zelikovsky brings over 25 years of leadership in technology, particularly in transitioning traditional business models into modern digital frameworks. His most recent position as Executive Vice President and Global CIO at Pitney Bowes equipped him with invaluable insights into steering large-scale digital changes and optimizing technological resources effectively.

His previous roles included high-level positions at Kimberly-Clark, where he was pivotal in executing IT transformations in both the EMEA and Latin America regions. Here, he successfully implemented strategies that led to significant operational profits and remarkable business reconfigurations.

Before his tenure at Kimberly-Clark, Zelikovsky contributed to Bed Bath & Beyond’s omnichannel strategy, where he was integral to growing its multibillion-dollar digital commerce operations. Furthermore, his career commenced at Amazon.com, where he played a critical role in developing the company’s global distribution network.

Commitment to Innovation

Upon his appointment, Zelikovsky expressed enthusiasm for joining 1-800-FLOWERS.COM at such a crucial juncture. He affirmed alignment with Villagomez's consumer-centric vision, which accentuates the importance of crafting meaningful and personalized customer experiences.

“I look forward to collaborating with the leadership team to utilize technology and innovation to enrich customer connections, improve operational excellence, and accelerate growth,” he stated. His forward-looking approach is expected to bolster the company’s efforts in enhancing customer relations and operational efficiencies through insightful data usage and innovative applications.

Academic and Professional Credentials

Zelikovsky holds an MBA from the University of Chicago's Booth School of Business, enhancing his capability to integrate business strategy with technological advancements. In addition, he possesses a bachelor's degree from Brooklyn College, City University of New York. He has shared his expertise as an adjunct professor at Purdue University, where he elaborated on e-commerce strategies—an experience that showcases his commitment to fostering knowledge-sharing in the technology field.

About 1-800-FLOWERS.COM, Inc.

1-800-FLOWERS.COM, Inc. stands at the premier position in the meaningful gifting landscape, facilitating connections through thoughtfulness and personal touches. The company's omnichannel approach operates across a diversified portfolio of over 18 brands, including noteworthy names like 1-800-Flowers.com® and Harry & David®. Moreover, its commitment to supporting local businesses through its extensive network of florists nationwide speaks volumes of its strategy to intertwine community service with commercial success.

In anticipation of the challenges and opportunities ahead, Zelikovsky's appointment is a promising sign of 1-800-FLOWERS.COM's commitment to innovation, strategic growth, and exceptional service delivery, making it a frontrunner in the digital age of gifting.