CandidPro Launches Smile Concierge Service to Connect Patients with Providers
Introduction
CandidPro, a leader in clear aligner solutions, has announced an innovative service aimed at enhancing connections between potential patients and their providers. Titled the 'Smile Concierge', this new offering is designed to streamline the process by which patients seeking clear aligner therapy can find providers in their vicinity. By implementing this service, CandidPro hopes to significantly improve patient access to orthodontic treatments, ultimately benefiting both patients and dental practices.
The Importance of New Patients
For dental practices, attracting new patients is crucial for sustained growth and revenue. Studies indicate that a well-functioning dental office typically targets around 1,600 to 1,800 active patients. However, practices often face an annual loss of about 17% of their client base due to various factors including relocations, insurance changes, and other unforeseen circumstances. The introduction of the Smile Concierge service aims to tackle this issue head-on, providing a systematic approach to bringing in new clientele.
Functionality of Smile Concierge
The innovative service operates primarily through CandidPro's website. Patients who are interested in clear aligner therapy start by taking a brief 'smile quiz'. This quiz involves answering several straightforward questions regarding their dental concerns and aspirations. After submitting the quiz, an AI-based algorithm matches patients with nearby CandidPro providers and sends the relevant provider's information directly to the patient via email.
In addition to facilitating connections, the Smile Concierge also provides the patient's information and suggested email communication templates to the matched provider. This ensures that dental offices can proactively reach out to potential new patients to set up consultation appointments.
Testimonials from Dentists
Dr. Waise Ebrahimi from Smile Lab Dentistry in New York has expressed enthusiasm regarding the Smile Concierge, stating, "We've been looking for a solution like Smile Concierge for years. I'm grateful to see CandidPro deliver this kind of thoughtful service that seamlessly connects me to patients seeking care. New patients and new clear aligner cases help us drive profitable growth." This sentiment underscores the value that dental professionals place on solutions that promote direct engagement with potential patients.
About CandidPro
CandidPro was established in 2021 with a mission to revolutionize the clear aligner space, making it more accessible for both patients and dental practitioners. By prioritizing hands-on support from certified orthodontists and streamlined remote monitoring, CandidPro provides a comprehensive framework that ensures quality outcomes while optimizing practice operations. Their focus on integrating business growth consultancy further sets them apart in a competitive market, assisting practices in enhancing profitability without compromising patient care.
Conclusion
The introduction of Smile Concierge represents a significant step forward for CandidPro as it looks to establish itself as a pivotal player in the clear aligner landscape. By simplifying access to dental care options for prospective patients, CandidPro not only enhances patient journeys but also supports the growth of dental practices. As they move from pilot to full rollout later this year, the anticipation surrounding the service remains high. With tools like Smile Concierge, CandidPro exemplifies how technology can effectively bridge the gap between patients and providers in the dental industry.