#CT-e1/SaaS #Comdesign #CXaaS

Comdesign's Remarkable Achievement in IT Trend Rankings 2025

Comdesign, a leading provider of cloud-based CTI services, has once again achieved significant recognition in the IT sector. Their flagship product, CT-e1/SaaS, clinched the top spot in two categories—the CTI and Call Center System divisions—of the IT Trend Annual Rankings for 2025. This impressive feat marks the second consecutive year that the company has received this prestigious recognition.

Overview of CT-e1/SaaS

The CT-e1/SaaS is a cloud-based CTI (Computer Telephony Integration) service specifically designed for contact centers. It integrates various communication channels to streamline customer interactions and improve operational efficiency. One of the standout features of this service is its cost-effectiveness, as it doesn’t require specialized hardware. Additionally, it allows for highly customizable implementations to suit the unique needs of different businesses.

With over 1,825 tenants and more than 32,000 seats deployed, CT-e1/SaaS serves a wide range of enterprises, from small businesses to large organizations.

For those interested in exploring this award-winning service further, you can find more information on Comdesign's website and check out the award details on IT Trend for CTI and IT Trend for Call Center Systems.

About IT Trend Annual Rankings 2025

IT Trend conducts a yearly analysis to identify the most popular IT products based on user inquiries for the period from January 1 to November 30. This year’s rankings reflect customer preferences and highlight the most sought-after solutions in each category.

In these rankings, the CT-e1/SaaS emerged as the clear favorite, signaling not only its robust functionality but also its growing reputation among users in the IT landscape.

Comdesign's Journey

Founded in 2000 and launching the cloud-based CT-e1/SaaS in 2008, Comdesign has continually focused on enhancing its service offerings to meet customer demands. The architecture of CT-e1/SaaS is self-developed and offers high scalability, making it suitable for contact centers of all sizes across various industries.

A key aspect of Comdesign's philosophy is its CXaaS (Customer Experience as a Service) model, which encompasses not only cloud CTI function provision but also the necessary support from specialized engineers throughout the implementation process. This approach ensures that users can fully leverage the solution provided without encountering unforeseen challenges.

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