#Japan #Tokyo #Todoker #Sumisho Residential #Cloud Mail System

Evolution of Mail Management at Sumisho Residential

In an era where efficiency is paramount, Sumisho Residential has taken a bold step towards digital transformation by integrating the cloud-based mail management system, "Todoker." Located in the bustling Chiyoda Ward of Tokyo, the company has successfully reduced its mail handling labor by an impressive 40% through this innovative solution.

Background: The Heavy Burden of Physical Mail Distribution

Sumisho Residential operates in a sector that heavily relies on a range of critical documents. Traditional methods of mail management involved using paper logs to track incoming mail and manually distributing it across three floors of office space. This process was not only labor-intensive but also prone to delays and errors, causing frustration among employees often asking about the whereabouts of their expected packages.

The reliance on paper records and physical delivery across multiple floors imposed a significant operational burden on the general affairs department. Employees frequently had to traverse the office to deliver items, particularly heavy packages, and duplication of communication became a common challenge in the absence of responsible personnel. The need for a seamless, efficient mail management solution was evident.

The Decision to Adopt Todoker

As a response to the pressing need for operational efficiency, Sumisho Residential embarked on a digital transformation journey, seeking a solution that could accommodate their unique requirements. The criteria for selecting Todoker were clear:

• - Seamless Notification Capabilities: The ability to manage mail arrival notifications and correspondence efficiently.
• - Digital Signature Features: Facilitating the acknowledgment of received items electronically.
• - Tracking Integrations: Using barcode scanning for mail tracking, providing comprehensive oversight of mail items and their statuses.

Having evaluated various options, Sumisho Residential found that Todoker met all these demands, ensuring a streamlined communication process from package arrival to employee notification.

Achieving Results: A 40% Reduction in Labor and Fewer Inquiries

Upon implementing Todoker, the results were immediate and significant:

• - Labor Reduction: Physical handling and paper logging became a thing of the past, leading to a 40% reduction in labor for the general affairs team. This allowed staff to refocus their energies on more strategic activities.
• - Decrease in Employee Inquiries: With the system in place, employees gained real-time access to package statuses. This streamlined process drastically reduced the number of inquiries related to mail delivery, enabling smoother communications.
• - Quicker Access to Mail: Employees started receiving mail notifications within an hour, a marked improvement from previous timelines. The congestion typically found in mail distribution was alleviated, leading to enhanced workplace satisfaction.

Future Aspirations: From Immediate Efficiency to Broader Digital Transformation

Following the success of this digital initiative, Sumisho Residential plans to extend the Todoker platform to other locations and scale operations. Additionally, the company is exploring the potential for further digitization of the extensive documentation traditionally handled on paper. With a commitment to advance their digital transformation journey, Sumisho Residential aims to enhance efficiency even further, ultimately paving the way for a comprehensive digital overhaul across their operations.

Company Overview

Founded in 1973, Sumisho Residential specializes in managing properties and housing projects. Headquartered in Tokyo's Chiyoda Ward, the company focuses on delivering quality service and efficient operations. With the recent strides towards modernization through Todoker, they exemplify how real estate firms can embrace technology to streamline processes.

About Todoker

Todoker, established in 2018, aims to connect people with their belongings through digital solutions. The firm offers cloud-based management for office logistics, making mail handling efficient and adaptable to modern working environments. Their services not only support hybrid and remote working but also contribute to reducing operational burdens faced by traditional office settings. For more information, visit Todoker Official Site.