#Japan #Tokyo #cochlear implant #Disaster Aid #Cochlear Japan

Support for Cochlear Implant Users Living in Disaster Areas

In times of disaster, maintaining clear communication and ensuring safety is of utmost importance for users of cochlear implants. The proper functioning of these essential devices is vital for everyday communication, and any disruption can significantly impact the quality of life. In light of recent events affecting designated disaster aid areas, Cochlear Japan remains committed to supporting those affected.

Cochlear implants can be vulnerable to damage or require replacements for their critical components during emergencies. Recognizing these challenges, Cochlear Japan has announced a noble initiative to provide essential products and components free of charge to eligible individuals residing in disaster-affected areas.

Eligibility Criteria

Residents living in areas designated under the Disaster Relief Act are encouraged to verify their eligibility through the Cabinet Office’s disaster prevention page to confirm if their locality is included. The details can be found at the following link:
Cabinet Office Disaster Relief Information

Available Free Products

Cochlear Japan is offering a wide range of essential items to assist users in their recovery and restoration efforts. Below is a list of products available for free distribution:

Nucleus® 8

• - Direct Replacement Processing Unit
• - Air Zinc Batteries
• - Battery Cover
• - Battery Holder
• - Microphone Cover
• - Rechargeable Battery Pack
• - Y-Shaped Charger
• - USB Power Adapter
• - Transmitting Coil (with Cable)
• - Magnet
• - Dry & Store Unit

Nucleus® 7

Similar offerings as Nucleus® 8, including:

• - Direct Replacement Processing Unit
• - Various accessories for restoration

Nucleus® 6

Includes:

• - Direct Replacement Processing Unit
• - Air Zinc Batteries
• - Battery Cover
• - Battery Holder and more

Kanso® Series (3, 2, and original)

Each version includes a processing unit, portable charger, power adapter, and microphone cover.

Baha® Series (6 Max, 5 Power, and 5)

These products are also available with essential features for cochlear implant users, including production units and batteries.

How to Apply for Free Supply

Affected individuals or their caregivers are encouraged to reach out to the Cochlear Japan Customer Service team. Upon inquiry, they will assist in providing the requested products free of charge, delivered to the designated address without shipping fees. However, delays in delivery may occur due to current circumstances, and all repair costs are waived.

Service Duration

• - Processing Unit: Available for applications within three months from the date of the Disaster Relief Act activation.
• - Other Items: Free supply for applications received within five months from the activation date.

Contact Information for Applications and Inquiries

For further details and to request supplies, please contact:

• - Cochlear Japan Customer Service
• - Address: 2-3-7 Hongo, Bunkyo-ku, Tokyo, 113-0033, Japan
• - Phone: 03-3817-0243 (Available Monday-Friday, 9:00 AM - 5:00 PM excluding holidays)
• - Email: [email protected]

Cochlear Japan sincerely hopes for the quick recovery and safety of all affected individuals. Their initiative aims to provide critical support that helps users restore their quality of life in the aftermath of disasters.