#USA #New York #Automotive #Voice AI #Lokam.ai

Lokam.ai Launches in the U.S. with $350,000 Funding

In an exciting development for the automotive industry, Lokam.ai has officially launched its voice-first AI platform in the U.S., aiming to revolutionize how dealerships manage customer interactions and sales follow-ups. This innovative technology promises to capture more business and enhance customer retention by automating previously neglected follow-up processes in both sales and service sectors.

Founded by tech entrepreneur Muhammed Saleeq, Lokam.ai was designed specifically to address a critical issue faced by dealerships: the struggle to consistently convert demand into sales. Understanding that many dealerships generate considerable customer interest but lack the bandwidth to follow up effectively, Saleeq and his team have created a solution that integrates seamlessly into existing operations without adding further strain.

Enhancing the Customer Journey

With Lokam.ai’s automation capabilities, dealerships can engage with every customer who visits their showroom but does not finalize a purchase. The platform ensures that 100 percent of unsold showroom traffic is followed up within a 24-hour period. Implementing a combination of dealership-branded voice calls, SMS outreach, and advanced retry logic, Lokam.ai achieves contact rates of up to 70 percent. This is a significant increase compared to the industry standard of 45 percent, leading to more sales opportunities and, consequently, increased revenues without the need for additional marketing budget inflations.

For example, dealerships processing upwards of 250 unsold logs each month witness an uptick of five or more additional vehicle sales from customers who may have otherwise fallen through the cracks. The efficient conversion of missed opportunities into sales is transforming how dealers approach their sales strategies.

Service Operations Made Easier

In addition to enhancing sales, Lokam.ai also focuses on improving the service department’s efficiency. The platform reaches out to all customers within 24 hours of their vehicle’s repair order closure. This proactive engagement is crucial, especially for stores managing 500 or more repair orders monthly, as it identifies and addresses the concerns of at least 25 dissatisfied customers before they can leave negative reviews or affect customer satisfaction index (CSI) scores.

Service advisors can thus shift their focus from conducting follow-up calls to solving customer issues, improving overall service quality and satisfaction. The real-time analytics dashboard provided by Lokam.ai allows user-friendly monitoring of key metrics, empowering dealership operators to swiftly identify areas requiring attention or improvements.

Financial Backing and Future Path

As of April 2026, Lokam.ai has successfully raised $350,000 in funding led by World Auto Group, one of its own customers. Having recognized the tangible results this platform provides, they are eager to support its growth. Furthermore, the platform is backed by the NVIDIA Inception Program and LvlUp Ventures based in New York City.

Lokam.ai is paving the way for a new era in automotive dealership operations, where revenue recovery is not just a hope but a structured outcome of a meticulously designed customer engagement strategy. With its 60-day money-back guarantee, the platform stands as a low-risk investment for dealerships keen to enhance their operational efficiency and generate new revenue streams.

Conclusion

For dealerships looking to remain competitive in a rapidly evolving market, adopting a voice-first AI platform like Lokam.ai could be the game changer they need. By streamlining the customer engagement process through automation, dealerships can reclaim lost revenue opportunities and lay the groundwork for long-term success in customer retention and satisfaction. To learn more about Lokam.ai, visit their website and discover how this pioneering technology could reshape your dealership's future.