#USA #New York #TechSee #Visual Agentic AI #Leroy Williams

TechSee Welcomes Leroy Williams to Advisory Board

In a significant move to bolster its presence in the telecommunications sector, TechSee has appointed Leroy Williams, a well-regarded industry veteran, to its Advisory Board. This strategic appointment comes at a time when the telecom industry is grappling with the increasing demands of artificial intelligence (AI) integration and elevated customer expectations.

Founded to innovate within customer experience, TechSee specializes in Visual Agentic AI, transforming how telecommunication and consumer electronics services are delivered. The company aims to redefine customer interaction by seamlessly combining live support, digital self-service, and field services into a single cohesive platform.

Leroy Williams, recognized for his leadership roles at major companies such as Optimum, Verizon, and Samsung, brings over two decades of experience in telecommunications, consumer products, and technology. His expansive knowledge encompasses growth strategies, product development, and customer experience (CX). As the former EVP and Chief Growth and Innovation Officer for Optimum, Williams has a proven track record of steering organizations toward successful innovation while maintaining strong brand integrity.

According to Williams, the current landscape reflects a pivotal moment for telecom and tech providers. “Providers can no longer merely experiment with AI. Consumers expect immediate results that bolster trust and provide significant value,” he stated. His enthusiasm for TechSee's mission underscores the company's potential to deliver effective solutions that satisfy evolving consumer demands.

The integration of TechSee's Visual Agentic AI platform aims to assist telecom businesses in navigating the complexities surrounding complete home connectivity and improved customer interactions. By leveraging AI, TechSee enables its partners to reduce operational costs, accelerate problem resolution, and ultimately minimize customer churn—creating a win-win scenario both for companies and their consumers.

Eitan Cohen, CEO and Founder of TechSee, expressed confidence in Williams’ capabilities and vision: “Leroy has been pivotal in leading customer transformation initiatives at the intersection of telecom and innovation. His insights will be invaluable as we expand our AI platform and redefine how global providers engage with customers.”

Leveraging partnerships with leading firms like Salesforce and Accenture, TechSee’s Agentic AI platform aims to deliver scalable improvements in customer relations and retention rates. These collaborations position TechSee not only as an innovative leader but also as a trusted partner within the telecommunications landscape.

In conclusion, TechSee is set to redefine the customer experience in telecommunications. With Leroy Williams on board, the company is geared towards enhancing its AI capabilities and delivering unparalleled service to its clients. Their commitment to innovation, alongside Williams’s expertise, promises a significant leap forward for global telecommunications providers in achieving sustainable growth and customer satisfaction. For more information, visit TechSee and discover how Visual Agentic AI can transform your business capabilities.