TP Achieves Major ISO Certifications for Compliance and Anti-Bribery Management Systems

TP Achieves Major ISO Certifications

Global digital services leader TP has reached a significant milestone by obtaining the ISO 37301 Compliance Management Systems and ISO 37001 Anti-Bribery Management Systems certifications. This achievement is a testament to TP's dedication to maintaining high ethical standards and regulatory compliance across its global operations.

These certifications reflect TP’s ongoing commitment to orients its business practices around integrity, transparency, and accountability. The rigorous evaluation process was conducted by EuroCompliance, ensuring that TP met or exceeded the established requirements for both certifications.

Significance of the Certifications

The ISO 37301 certification highlights TP's structured approach in managing compliance risks. This includes effective processes for identifying, preventing, and responding to legal and regulatory requirements. Such robustness not only fortifies TP’s corporate integrity at all levels but also supports its personnel in making ethical decisions aligned with corporate values.

Integral to this is the ISO 37001 certification, which demonstrates TP's stringent measures against bribery. The anti-bribery management system entails a series of internal controls and monitoring mechanisms designed to prevent unethical conduct within the organization. Teri O'Brien, Chief Legal and Compliance Officer at TP, emphasized that these certifications are vital in reinforcing TP's governance and risk management strategies, providing crucial support in navigating complex regulatory frameworks.

Commitment to Ethical Practices

O'Brien stated, "Earning the ISO 37301 and ISO 37001 certifications is a significant milestone in TP's governance and risk management strategy. We are committed to upholding international standards and enhancing our culture of integrity." This significant accomplishment not only showcases TP’s ethical standards but also assures clients and stakeholders of the company's unwavering commitment to high corporate governance practices.

TP's drive towards compliance and anti-bribery initiatives is part of a broader corporate responsibility framework. This commitment places the organization in a strong position within highly regulated industries, allowing it to adapt seamlessly to evolving legal landscapes.

Additionally, achieving these certifications signifies TP's dedication to transparency in business practices. This is especially important as many industries and companies face scrutiny regarding governance, compliance, and ethical operations.

About Teleperformance

Teleperformance (TEP), listed on the Euronext Paris market (ISIN FR0000051807), is a global leader in digital business services. The organization merges cutting-edge technology with human empathy to enhance customer service for major brands around the globe. TP's extensive service range includes everything from customer care to high-value digital transformation strategies. With a presence in almost 100 countries, TP is committed to not just serving its clients but also positively impacting the communities it operates within.

In 2024, TP reported impressive financial performance with consolidated revenue of €10,280 million and a net profit of €523 million. Furthermore, the company has made great strides in corporate social responsibility, finding a place in multiple environmental, social, and governance indices, including the CAC 40 ESG and FTSE4Good index.

For more information on TP and its services, visit www.tp.com.

This remarkable advancement not only strengthens TP’s position in the market but also highlights the importance of corporate governance in today’s business landscape, contributing to a culture of ethics and accountability that resonates in every level of its operations.