#Japan #Tokyo #AI Support #Blastmail #Rakus Light Cloud

Introducing AI Support for BlastMail

Rakus Light Cloud, headquartered in Shibuya, Tokyo, has announced the launch of its AI support service for the widely-used email distribution system, BlastMail. Starting from March 2026, customers will have access to an AI-driven support system that offers real-time answers to inquiries related to the use of BlastMail.

After dominating the email distribution market for 15 consecutive years with the highest share of implementations, the company is on a path to further enhance customer experience. With over 27,000 companies currently using BlastMail, the new AI support initiative addresses previous challenges faced by users, such as delays in obtaining crucial information during off-hours and the lengthy process of searching for answers in FAQs.

Improving Customer Experience

The launch of AI support is a significant leap forward in making information easily accessible for users. Customers can now interact with the AI directly through the management screen, obtaining instant responses regardless of the hour. This means that even during late nights or weekends, businesses won't have to pause operations waiting for customer support.

Unlike traditional keyword searches, the AI is designed to comprehend context, allowing users to phrase their questions in a conversational manner. By understanding the context, the AI extracts optimal data from product manuals and previous knowledge, providing clear and detailed steps as answers.

A Vision for AI-Driven Efficiency

At Rakus Light Cloud, we aim to develop easy-to-use services based on years of experience. The implementation of AI support is a crucial step in enhancing the usability of our product. As the digital landscape evolves, we plan to integrate cutting-edge technologies continually, helping our customers streamline their email distribution processes and achieve effective communication.

About BlastMail

BlastMail celebrates its status as the number one email distribution system in terms of the number of implementations for 15 consecutive years. Recognized for its simplicity and user-friendly interface, BlastMail employs a proprietary distribution engine alongside years of know-how to ensure reliable email delivery. The system is designed to be intuitive and accessible, making it suitable for a wide range of users, from government organizations to small and large enterprises.

As a company committed to innovation and customer satisfaction, Rakus Light Cloud continues to prioritize the enhancement of its services, ensuring they remain efficient, practical, and in step with current technological advancements.

Company Overview

• - Headquarters: 5-27-5 Sendagaya, Shibuya, Tokyo, 151-0051, Japan
• - CEO: Tomofumi Otsuka
• - Established: February 2003
• - Phone Number: 03-6675-9281
• - Business Activities: Provision of cloud-based software services and more.

For media inquiries related to this announcement, please contact:

Rakus Light Cloud

• - Contact Person: Osaki
• - Phone: 03-6675-9281
• - Email: [email protected]

For more information, visit: BlastMail official website | BlastMail Blog | Related services

Stay tuned to see how BlastMail's AI support transforms email distribution for its vast user base and enhances operational efficiency.