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Enhancing Security in Home Healthcare: The Launch of SDS by eWeLL

In a significant move towards bolstering security within the home healthcare sector, eWeLL, a leading company based in Osaka, has recently publicized its commitment to transparent security measures by launching the Service Data Sheet (SDS) for its electronic medical record system, iBow. Effective from September 2025, this initiative aims to provide visiting nurses and home healthcare providers the necessary tools to select systems that not only meet their operational needs but also comply with essential security requirements.

The Growing Importance of Home Healthcare

As the significance of home healthcare becomes increasingly evident, visiting nurses are playing an essential role in enriching community health services. However, the nature of their work, which combines medical care with support for daily living, often leads to an underappreciation of the sensitive medical information they manage. Consequently, this oversight may present potential security risks, emphasizing the necessity for robust safeguarding measures in this sector.

According to the Ministry of Health, Labour and Welfare's guidelines for the safety management of medical information systems, visiting nursing stations are explicitly included among the entities that must adhere to established security protocols. This implies that visiting nurses are not only responsible for providing care but also for upholding the stringent security measures mandated by law, such as the Personal Information Protection Law.

Understanding SDS: A Benchmark for Trustworthy Services

The Service Data Sheet (SDS) is a newly developed framework that allows providers of medical information systems to transparently disclose their current security measures. As a standardized reference, the SDS facilitates the comparison and evaluation of security protocols across different service providers, making it easier for visiting nurses to assess their options based on quantifiable security metrics. This standardized approach supports home healthcare providers who may not have extensive resources dedicated to security, empowering them to make informed decisions in selecting the most reliable systems available.

Selecting Service Providers with Reliable Security Measures

In the current market, there are numerous services labeled as "electronic medical records" for homecare, but it is crucial for providers to ensure that these systems meet strict security compliance. The key question that surrounds system providers is their commitment to maintaining compliance with the laws and guidelines aimed at protecting patient information. By publicizing the security specifications through SDS, eWeLL aims to set a critical benchmark for evaluating system reliability in the selection process.

With the introduction of the SDS, eWeLL aspires to assist visiting nurses in their quest for services that prioritize patient security and operational integrity. eWeLL believes that by creating an environment where healthcare professionals can focus on their core duties without fear for data security, they can significantly enhance overall care quality.

This initiative is part of eWeLL's broader goal as a platform provider of home healthcare, ensuring continuous improvement and the delivery of top-tier services that contribute to the sustainability of community healthcare. As a proactive leader in this sector, eWeLL is dedicated to not only improving functionality and user-friendliness but also to establishing rigorous security standards that are easily discernible to all stakeholders.

About eWeLL

Founded in June 2012, eWeLL operates with the mission of "Making People Happy" through the promotion of digital transformation (DX) in home healthcare. Their flagship product, iBow, serves as an electronic medical record tailored for homecare providers, while their matching platform, "Care Log," optimizes the utilization of medical resources across regions. eWeLL's solutions are currently employed by over 54,000 healthcare professionals across Japan, playing a pivotal role in the management of care for more than 740,000 home patients.

eWeLL is listed on the Tokyo Stock Exchange Growth Market, under the stock code 5038, and is helmed by CEO Norito Nakano from their central Osaka office. Recognized for their significant contributions to the healthcare industry, eWeLL has received numerous awards, including the Economic Minister's Prize and the EY Entrepreneur Of The Year Japan in 2023, among others.