#Japan #Tokyo #smartphone repair #GO REPAIR #monomane

R&R Collaborates with GO REPAIR for Improved Smartphone Repair Services

In an exciting development for smartphone users in Japan, R&R Corporation has announced its partnership with GO REPAIR, a leading provider of smartphone on-site repair services. Headquartered in Tokyo, R&R aims to offer users a much more convenient way to handle smartphone repairs through its newly integrated app, monomane. With this collaboration set to roll out beginning April 20, 2026, users can request repair services 24/7 directly from the monomane app, providing immediate assistance when they need it most.

Addressing the Repair Gap

In recent years, the importance of the “Right to Repair” movement has surged in Japan, emphasizing the need for easier access to repair options for consumers. Traditionally, users faced significant challenges in getting their devices repaired, such as:

• - The inconvenience of transporting devices to a repair shop,
• - Extended waiting times for repairs to be completed,
• - Limitations due to store operating hours.

These factors have often discouraged consumers from seeking repair services altogether. However, R&R is committed to addressing these challenges. By teaming up with GO REPAIR — known for their rapid and efficient on-site repair services — R&R enhances the convenience and transparency of the repair process.

GO REPAIR: Instant Support at Your Location

GO REPAIR offers a hassle-free solution for smartphone issues, where their skilled technicians arrive at a designated location to service the device. With an impressive track record of over 10,000 successful repairs, this service stands out for its quick response times and commitment to customer satisfaction. Operating 24/7, GO REPAIR can handle various issues, such as cracked screens, battery replacements, and water damage, ensuring that help is just a call away.

This partnership allows R&R to combine its strengths in app development with GO REPAIR’s exceptional service capabilities. Users can expect a unique repair experience that is both timely and flexible, empowering them to request repairs from the comfort of their homes, workplaces, or anywhere necessary, adapting to the demands of modern lifestyles.

The Monomane Advantage

monomane is R&R's innovative app that allows consumers to manage information about their personal belongings effortlessly. From smartphones to home appliances and even vehicles, users can digitally manage warranty documents and images, significantly reducing the clutter of physical paperwork. In the event of a malfunction, users can seamlessly initiate a repair request directly through the app, streamlining their entire repair process.

Proactive Management

The app follows a straightforward process:
1. Users sign up for free.
2. They input their belongings' details into the app, also at no cost.
3. Users can then request estimates for repairs based on their stored information.
4. They receive, compare, and select from various repair proposals.
5. Repairs can be conducted either in-store or via postal service, followed by online payment.

This systematic approach not only simplifies the management of household items but also provides peace of mind during repairs.

Future Directions

The collaboration between R&R and GO REPAIR symbolizes an evolution in the smartphone repair landscape. R&R aims to further enhance the breadth of services offered on the monomane platform, collaborating with multiple repair facilitators to adapt to diverse consumer needs. By prioritizing the principles of the Right to Repair, R&R is working towards making repairs a more accessible and practical choice, fostering a culture of sustainability and contributing to a circular economy.

Company Overview

• - R&R Corporation

- CEO: Takayuki Ikeda
- Location: 3F Awajimachi Ekimae Building, 1-2-7 Kanda Sudacho, Chiyoda-ku, Tokyo, 101-0041
- Main Business: Development and operation of the monomane app and REPAIR BASE repair platform, consulting services in repair and warranties, and management of extended warranty services.
- Website: R&R Corporation

• - GO REPAIR Corporation

- CEO: Yusuke Morii
- Location: 4-b Katsu Bun Building, 1-1-1 Dai Kai, Fukushima-ku, Osaka, 553-0007
- Main Business: Support for smartphone/tablet/game device/feature phone repairs, in-store, on-site, postal repairs, and school training initiatives.
- Website: GO REPAIR