Incognia and Delivery Hero Team Up to Combat Fraud in Consumer Industries
In a significant move to bolster fraud prevention strategies within the gig economy, Incognia has partnered with Delivery Hero, a leading platform in local delivery services across various continents. This innovative collaboration aims to address the rising concerns of consumer fraud that threaten the revenue and operations of delivery services. With an alarming increase in tactics such as promotional and refund abuse, the necessity for robust fraud deterrents has never been more critical.
Incognia’s advanced identity solutions are designed to combat these challenges head-on. The company recently tested its fraud prevention capabilities, achieving an impressive seven-fold return on investment, leading to the integration of its solutions across six different Delivery Hero brands. According to Philipp Merker, Director Global Fintech Fraud at Delivery Hero, "Incognia's in-depth understanding of delivery fraud has greatly influenced our fraud prevention strategy. Their precise risk intelligence has significantly reduced fraud losses while ensuring a seamless experience for our trusted customers. This partnership has proven that Incognia is not just a provider; they are a collaborator in enhancing our detection strategies."
The rise of gig economy platforms has attracted malicious actors who seek to exploit these systems for personal gain. Incognia’s Gig Economy Fraud Report highlights that refund and promotion abuse accounted for nearly half of all consumer fraud in 2024. Such criminal exploits not only deplete resources but also disrupt operations and jeopardize the experience for legitimate users. Co-founder and CEO of Incognia, André Ferraz, emphasized the urgency of addressing these challenges: "These issues cost more than just money – they wreak havoc on operational efficiency and place undue pressure on genuine users. To continue delivering the frictionless experience consumers expect, innovative companies like Delivery Hero are prioritizing smarter fraud prevention strategies that thwart abuse without inconveniencing users."
The technology that Incognia brings to the table is unparalleled in its capability to identify and neutralize fraud risks. By leveraging device identity, tampering detection, and advanced location intelligence, Incognia crafts real-time risk signals that power its solutions. Incorporated within these advancements is the groundbreaking Incognia ID, a digital identity framework that fundamentally redefines user identification and fraud prevention across platforms.
What sets Incognia apart is its commitment to ensuring that fraudsters do not have a chance to infiltrate again, thereby safeguarding the trust of the platform's legitimate users. The ramifications of this partnership extend beyond just the gig economy. Incognia's platform serves various global companies, including those in mobility, finance, and marketplace sectors, showcasing its adaptability and extensive reach.
The technology boasting a 17-fold performance enhancement over conventional facial recognition systems provides multi-device, account, and location identifiers with exceptional accuracy. This is underscored by its ability to achieve a staggering 99.999999% identification accuracy, alongside generating an impressive six-fold return on investment for its clientele.
For those interested in learning more about Incognia and their innovative fraud prevention solutions, further details can be found at their official website, www.incognia.com. As places like Delivery Hero venture deeper into the realm of quick commerce and rapid delivery services, the importance of securing customer data and fostering a trustworthy platform becomes paramount. Incognia's proactive measures and strategic partnership will undoubtedly help in navigating the complexities of fraud while enhancing customer satisfaction across the board.
Moreover, Delivery Hero is not just a delivery service; it encompasses a vast operation in approximately 70 countries across continents including Asia, Europe, Latin America, and beyond. It started as a food delivery service, evolving to provide rapid commerce solutions, which aim at delivering not just food, but groceries and household essentials within 30 minutes. The partnership with Incognia is a step towards securing this evolving delivery landscape while safeguarding customer experiences.
Overall, as the gig economy continues to expand, the collaboration between Incognia and Delivery Hero serves as a crucial testament to the need for advanced fraud prevention mechanisms.