Farmers Insurance Expands Support for Wildfire Victims in Southern California
In a proactive move to assist residents of Southern California affected by the recent devastating wildfires, Farmers Insurance® has established four temporary relief locations across Los Angeles County. These sites serve as crucial hubs where impacted individuals can receive immediate support and claims assistance. The initiative highlights Farmers’ unwavering commitment to serve its customers during times of crisis.
As reported on January 13, 2025, local farmers have put in place these relief stations, staffed by trained members of the company’s Catastrophe Response Team. These experts are equipped with the necessary skills to address the urgent needs of those impacted by the wildfires that have been ravaging the region. Ryan Ammon, the head of Catastrophe and National Property Operations for Farmers Insurance, stated, "We remain committed to helping our customers through this devastating situation," emphasizing the importance of adhering to local emergency directives for the safety of civilians.
Locations of Relief Sites
Beginning January 13, affected customers can visit any of the following sites:
1.
Home Depot - Burbank
1200 Flower Street,
Burbank, CA 91502
Hours: 8:00 AM – 5:30 PM PT
2.
Farmers District Manager Office
36 S. Kinneloa Avenue, Suite 100,
Pasadena, CA 91107
Hours: 8:00 AM – 5:30 PM PT
3.
Boys and Girls Club – Basketball Courts
1220 Lincoln Blvd,
Santa Monica, CA 90401
Hours: 8:00 AM – 5:30 PM PT
4.
Home Depot – Woodland Hills
6345 Variel Avenue,
Woodland Hills, CA 91367
Hours: 8:00 AM – 5:30 PM PT
These centers will provide not only claims support but also access to various resources for affected individuals as they navigate the challenges posed by the current wildfire crisis.
Additional Support Resources
Farmers Insurance has also made it easier for customers of their brands such as Foremost®, Bristol West®, and Toggle® to file claims via multiple channels. Customers can report claims through their respective websites or call their agents directly. The claims helplines available are:
- - Farmers and Foremost: 1-800-435-7764
- - Bristol West: 1-800-274-7865
- - Toggle: 1-855-864-1530
- - Farmers GroupSelectSM: 1-800-854-6011
Importantly, Spanish-language claims assistance is available by calling 877-RECLAMO (877-732-5266). For persons with hearing or speech disabilities, they can utilize the Telecommunications Relay Service by dialing 711.
In addition to in-person assistance, affected customers are encouraged to use the Farmers, Foremost, or Bristol West mobile apps for convenient claims management.
Conclusion
Farmers Insurance is clearly taking significant steps to support its customers during the ongoing wildfire crisis in Southern California. Through the establishment of dedicated relief sites and various channels for assistance, the company is demonstrating its commitment to the community it serves. For more information about their efforts and resources available, customers may visit
Farmers.com/Catastrophe.
This collaborative effort aims to ensure that those affected can recover from their losses and navigate the complexities of the claims process with the help of experienced professionals. Farmers Insurance continues to stand by its customers in these challenging times, committed to providing the necessary support and assistance.