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Pair Team Accepted into CMS ACCESS Model to Enhance Medicare Support

In an exciting advancement for healthcare, Pair Team, a leading medical group driven by artificial intelligence, has recently been accepted into the Centers for Medicare and Medicaid Services (CMS) ACCESS Model. This innovative program aims to improve care outcomes and reduce expenses for Medicare beneficiaries, particularly those grappling with chronic conditions, through enhanced coordination and technology-integrated services.

Pair Team's involvement in the ACCESS initiative stems from its commitment to whole-person care, focusing on both health and social needs. For several years, the organization has expertly integrated clinical services with community resources, employing AI technologies to support patients both in and out of medical facilities. Originally crafted for the highest-need patients, this model has now been expanded to cater to anyone facing diverse medical, behavioral, and social challenges.

Neil Batlivala, CEO and Founder of Pair Team, expressed enthusiasm about this milestone, stating, "At Pair Team, we've been building toward this moment for years. Our journey began with crafting care plans for individuals with intersecting health and social needs, and we learned a fundamental truth: to improve outcomes, we must consider the entire context of a person's life. The ACCESS Model enables us to scale our AI-driven support, ensuring continuous, coordinated care for every patient in need."

The heart of Pair Team's innovative approach is an AI health advocate named Flora. This advanced AI system is the first point of contact for patients, working tirelessly to coordinate care, identify gaps, and take immediate action based on real-time information regarding both clinical and social needs. Flora acts not merely as an additional layer of support; it is the core engine driving the entire care system, providing patients with a reliable, always-available companion.

For instance, one patient named Sheila found that Flora became her essential lifeline. After living in her car while managing PTSD and congestive heart failure, her first call with Flora spanned over an hour, during which she shared her struggles beyond just medical issues. Thanks to the continuous support and collaborative efforts with Pair Team's medical and community partners, Sheila has transitioned into stable housing, effectively managed her condition, and obtained assistance for her beloved dog, her most vital companion.

Research reinforces Pair Team's effective approach, with a peer-reviewed study published in the Journal of General Internal Medicine revealing some impressive statistics: there was a significant 52% reduction in emergency department visits and a 26% decrease in inpatient admissions, alongside marked improvements in diabetes management, blood pressure control, and depression recovery. Such outcomes are crucial as over half of seniors reliant on Original Medicare require assistance with essential needs like housing, food, and transportation.

The ACCESS Model aims to create a framework that aligns the care system's incentives to better address these vital needs through coordinated and technological solutions. In anticipation of the upcoming launch of the ACCESS model, Pair Team is actively collaborating with Accountable Care Organizations (ACOs) and various healthcare entities.

For more insights into how Pair Team is redefining healthcare delivery, visit pairteam.com/ai

About Pair Team

Pair Team is a public benefit organization that envisions Medicaid and Medicare as interconnected ecosystems, steered by a team-focused approach that harnesses AI for the benefit of real lives. By bridging the gaps in care and connecting individuals with proactive, personalized support, Pair Team removes barriers stemming from medical, behavioral, and social factors through comprehensive, whole-person care. By merging empathy with advanced technology and local partnerships, Pair Team empowers more individuals to reach their full potential. The company is headquartered in San Francisco, California.