#Japan #Kyoto #Customer Satisfaction #Online Printing #Graphic

Graphic Secures Top Position in 2025 GMO Customer Satisfaction Rankings

In a remarkable achievement, Graphic, based in Fushimi-ku, Kyoto, announced that its online printing service, In-Katsu Shipping, has been awarded the number one position in the "2025 GMO Customer Satisfaction Rankings for Online Printing." This accolade was bestowed by GMO Research & AI Inc., located in Shibuya, Tokyo.

Overview of the 2025 GMO Customer Satisfaction Rankings

The GMO Customer Satisfaction Rankings serve as a comprehensive platform that evaluates users' satisfaction regarding various services and products. This is accomplished through rigorous surveys and analysis, primarily focusing on aspects such as quality and pricing. The rankings specifically pertain to users who have utilized online printing services for business purposes within the past year.

For further insights, you can view the full rankings at the dedicated site: 2025 GMO Customer Satisfaction Rankings for Online Printing.

Evaluation Results

In the recent survey conducted, Graphic stood out by securing the top spot in five essential evaluation categories, including:

• - Website Usability: Ensuring that customers can easily navigate and use the site.
• - Benefits and Promotions: Offering appealing incentives for users.
• - Order Process: Streamlining the submission of print jobs.
• - Delivery Times: Guaranteeing quick turnaround and delivery.
• - Support Systems: Providing comprehensive assistance to the customers.

These achievements highlight Graphic’s commitment to enhancing user experience in the realm of online printing.

Understanding Online Printing Services

Online printing, often referred to as web-based printing or internet printing, allows customers to place orders and upload their files through the internet. Unlike traditional printing companies where customers interact directly with sales representatives, online printing services streamline the entire ordering process online.

This modern approach not only allows businesses and individuals to place orders from the convenience of their homes or offices but also offers competitive pricing and quicker turnaround times. In-Katsu Shipping by Graphic exemplifies such services, emphasizing efficiency and affordability.

Features of In-Katsu Shipping

Graphic not only operates a 24-hour online ordering system but also ensures that orders placed by 11 AM can be printed and shipped on the same day. For customers located in the Kanto region, they can expect their printed materials the very next day.

The company provides an extensive selection of printing papers—around 160 types—in their comprehensive paper catalog, ensuring that customers have numerous options tailored to their specific needs. Additionally, the diversity in printed material specifications includes an array of printing processes and paper choices that set Graphic apart in the online printing market.

Beyond just printing, they offer free design templates and support for submitting print-ready files, all contributing to a user-friendly experience.

With a commitment to their slogan "Better printing at lower prices!", Graphic continues to position itself as a pivotal partner in supporting users' business and creative ventures, with ongoing improvements to their services.

About Graphic Co., Ltd.

Founded in November 1989, Graphic operates under the guiding principle of contributing to societal advancement through technology and communication. The company focuses on providing valuable services through its printing and creative endeavors. It has consistently emphasized high-quality printing and responsive customer service tailored to evolving customer needs. This dedication has earned Graphic the admiration and support of professional designers and a broad customer base.

In 2025, Graphic not only claimed first place in the 2025 Oricon Customer Satisfaction Survey for Online Printing but also achieved a notable double crown feat by receiving the top rank in the 2025 GMO Customer Satisfaction Rankings for Online Printing, reinforcing its position as a leader in the industry.

To know more about their services, you can visit their site: Graphic Official Website

Note: All information in this article is based on data available at the time of release and may be subject to changes due to market dynamics and company policies.