#Canada #Montreal #Maintenance #Verosoft #mobiMentor AI

Verosoft Unveils mobiMentor AI

A Leap Forward in Maintenance Productivity

On November 19, 2025, Verosoft, a leading provider of Enterprise Asset Management (EAM) solutions integrated with Microsoft Dynamics 365 Business Central, launched an innovative solution called mobiMentor AI. Positioned as the first truly agentic AI designed to directly execute maintenance tasks, mobiMentor AI promises to redefine productivity levels within industrial sectors.

The Challenges of Modern Maintenance Teams

Today’s maintenance teams encounter obstacles such as diminishing labor pools, escalating complexities in managing equipment, and heightened demands to maximize operational uptime, all while having to work with limited resources. Much of the technicians' time often goes to administrative tasks, taking away from their primary responsibility of ensuring equipment functionality.

A New Category of AI

With mobiMentor AI, Verosoft introduces a new technological category specifically designed for the industrial domain. Rather than functioning merely as a chatbot that responds to queries, this AI actively acts on behalf of its users. It facilitates tasks with phrases as simple as “Close this work order” or “Create a work request for that pump,” effortlessly translating natural language into completed actions.

Alexis Turgeon, Verosoft’s Director of Innovation, emphasizes the need for such a change: ‘Technicians spend too much time battling the system instead of remedying equipment issues. We believe that mobiMentor AI acts as a partner in operations, unlocking new efficiencies and allowing technicians to focus on what truly matters.’

Key Features of mobiMentor AI

1. AI Action Capability: The system automates updates, generates work orders, and creates reports directly within The Asset Guardian (TAG) Mobi and Business Central.
2. Maintenance-Specific Intelligence: The AI is equipped with specialized knowledge derived from actual EAM and reliability data, ensuring contextually relevant insights and recommendations.
3. Real-Time Adaptation: The AI can adjust its responses based on the asset’s history, environmental conditions, and operational contexts, enhancing its utility.
4. No-Code Workflow Automation: Maintenance managers can develop and modify AI-driven workflows without needing technical expertise, which accelerates the continuous improvement process.
5. Voice-Enabled Execution: Technicians benefit from hands-free capabilities that allow them to fetch information, update records, and initiate workflows while on the move, thus cutting down on administrative burdens in the field.

Ensuring Trust and Control

In the industrial landscape, the trustworthiness of AI systems is paramount. mobiMentor AI has been designed with stringent safeguards to ensure comprehensive control:

• - Zero Data Retention: By default, the system does not store proprietary information, mitigating security risks.
• - Human Approval in the Loop: Users can confirm, adjust, or reject recommended actions, providing an additional layer of oversight.
• - Purpose-Built Training Data: The AI has been developed using training data tailored to real-world maintenance scenarios.
• - Clear Audit Trails: Leaders can easily verify actions and workflows initiated by the AI.

A Strategic Advantage for Partners and Clients

mobiMentor AI seamlessly integrates with TAG Mobi and is embedded in Microsoft Dynamics 365 Business Central, broadening intelligent automation to encompass connected operations. This integration allows Microsoft partners to deploy bespoke AI solutions that align with their existing implementations.

Martin Turgeon, President of Verosoft, states, ‘Our goal is clear: we aim to enhance expertise, extend the time technicians spend on essential tasks, and lower operational expenses. By fusing natural language processing with action-oriented intelligence, mobiMentor AI boosts resilience directly on the shop floor, offering teams a practical edge in their operations.’

Conclusion

The launch of mobiMentor AI represents a significant advancement in maintenance management, embodying the future of operational technology in the industrial sector. For more information about this groundbreaking innovation, visit Verosoft's official website.