#Japan #AI Agent #Dentsu #Minato, Tokyo #Microsoft Foundry

Dentsu Research's New AI Agent Development Service

Dentsu Research, a company dedicated to advancing technology for business and society, has announced the launch of a new AI agent development support service. This service, utilizing Microsoft's innovative platform, Microsoft Foundry, is set to begin on January 13, 2026.

The Evolution of Multi-Agent Technology

In recent years, multi-agent technology, which allows multiple AIs to work collaboratively and autonomously to complete tasks, has reached a practical phase. Its applications have expanded beyond simple automation to include advanced decision-making support. However, deploying these agents poses significant challenges. Organizations face obstacles related to safe design, governance, security, and integration with cloud infrastructures. Recognizing these complexities, Dentsu Research aims to leverage its extensive implementation knowledge of Microsoft solutions to help organizations effectively build and operate AI agents.

Service Features and Overview

The new service will offer comprehensive support across various aspects, including governance, data management, and security, tailored to the organization’s maturity in AI utilization. Here are the key features:

1. End-to-End Support

Dentsu Research will assist clients from defining requirements to operationalizing agents. By conducting business process analyses and creating clear strategies, the service aims to validate value hypotheses quickly and develop long-term strategies for AI integration in business operations.

2. Robust and Scalable Framework

Using Microsoft Foundry as its core, the service will standardize processes from model selection and evaluation to tool integration and monitoring, ensuring security and compliance throughout implementation.

3. Tailored Agents for Business Use

The agents developed through this service will integrate not only with Microsoft tools like Microsoft Copilot Studio and Microsoft 365 (including SharePoint and Teams) but also with various business-related applications, allowing them to handle both routine and complex tasks effectively.

Proposed System Architecture

The anticipated architecture will combine services from Microsoft 365, Microsoft Power Platform, and Azure, enabling organizations to meet their specific operational needs while maximizing the potential of Microsoft Foundry. This architecture seeks to ensure flexibility so that companies can adapt their technologies based on their unique challenges.

Comprehensive Offering

Dentsu Research’s service menu includes:

• - Requirements Definition and Benefits Design (business process analysis, KPI/governance design)
• - Agent Design and Implementation (multi-agents, tool integration, workflows)
• - RAG Framework Design and Implementation (phased approach from basic to advanced)
• - Azure Cloud Infrastructure Design and Setup (focusing on security, networking, and auditing)
• - AI-Powered Proof of Concept (rapid setup and risk evaluation)
• - Operational Design and Deployment Support (monitoring, quality improvement, training)

Comments from Microsoft Leadership

Mr. Hiromi Oka, Executive Officer and Head of the Enterprise Partner Division at Microsoft Japan, expressed his enthusiasm for the launch of Dentsu Research’s AI agent support service. He highlighted the need for comprehensive support for enterprises utilizing generative AI, emphasizing the combination of Dentsu's business consulting expertise with advanced AI technologies to create a secure environment for AI use.

Looking Ahead

Dentsu Research is committed to accelerating the implementation of AI agents for enterprises, facilitating continuous business transformation and value creation. By collaborating with partner and client companies, it aims to establish a future business framework where AI and humans can co-create solutions effectively.

About Dentsu Research

Dentsu Research operates under the corporate vision, "HUMANOLOGY for the future - Creating the future through people and technology." The company focuses on integrating system integration, consulting, and think tank functions to engage meaningfully with society, providing solutions from identifying challenges to implementing technological fixes.

By promoting cross-innovation, Dentsu Research strives to leverage human and technological strengths to create new value and contribute to a better society.