New Night Phone Support Service from beecall
In an effort to assist businesses that struggle with night-time phone calls, Good Cross, headquartered in Shinagawa, Tokyo, is launching a new support campaign called "Night Phone Support" starting June 18, 2025.
Many businesses face challenges when it comes to handling phone calls after regular hours. Whether it’s the concern over employees being burdened by late-night inquiries or the worry of missing crucial communications due to infrequent calls, the new service from Good Cross addresses these pain points effectively.
For an affordable monthly fee of just 5,500 yen (tax included), companies can now enjoy professional handling of their night-time calls. The service will cover calls received from 5 PM to 10 AM the following day, offering up to 17 hours of dedicated support each night. This initiative is set to revolutionize the way businesses manage their after-hours communication.
Why Choose Night Phone Support?
With this campaign, businesses can offload the responsibility of late-night phone calls to trained operators. These professionals ensure that every call is answered promptly and effectively, providing peace of mind to business owners.
The service also includes swift notification of call content through the preferred method of communication, whether it be via email, SMS, or social media. This guarantees that important messages are delivered without delay, even during the night hours when staff is typically unavailable.
Affordable and Efficient
The package includes coverage for up to 50 calls per month, with additional calls charged at 275 yen per call. This pricing structure allows businesses to keep costs low while ensuring they remain responsive to potential customer inquiries outside normal working hours.
Campaign Details:
- - Service Hours: 5 PM to 10 AM (Maximum 17 hours)
- - Monthly Fee: 5,500 yen (including tax)
- - Launch Date: June 18, 2025
Leveraging over 25 years of experience and expertise in the contact center industry, Good Cross aims to be the reliable point of contact for businesses during those critical after-hours moments. The service is part of their commitment to delivering trustworthy, round-the-clock support for their clients.
For more information about the Night Phone Support service, or to make inquiries and applications, please visit the campaign page:
Night Phone Support Campaign Page.
This innovative solution represents a significant advancement in customer care, highlighting the evolving needs of modern businesses seeking to provide exceptional service at all times, without overstretching their budgets.