Ascend Corporation to Showcase Innovative AI-Driven Service at New Business Fair

Ascend Corporation's Attendance at the NEW Business Fair

Ascend Corporation, headquartered in Shinjuku, Tokyo, will participate in the "NEW Business Fair" held by Sendai Yamami on July 17, 2026. During this event, they will present their latest offering, RecACE plus, a service integrating call recording, AI transcriptions, summaries, and notification functionalities. This innovative technology aims to visualize phone interactions and enhance operational improvements in businesses.

In the realm of corporate phone communications, issues such as miscommunication of booking details, message errors, and the burden of verifying whether something was said or not can often lead to customer complaints and reliance on specific individuals within a business. These challenges are especially pronounced in environments where reviewing call contents afterward is difficult, resulting in poorer information sharing and inconsistency in service quality. Ascend Corporation aims to redefine existing telephone environments with their phone DX solution, RecACE plus, assisting companies in visualizing and improving their phone operations.

Event Details

The “NEW Business Fair” is designed for dealers and users alike, allowing them to engage in live office settings to share experiences and information that catalogs alone can’t provide. At this event, Ascend will showcase how RecACE plus streamlines information-sharing and verification tasks post-calls through its capabilities in call recording, AI transcription, summarization, and notification features.

RecACE plus not only enables easy integration into existing telephone frameworks without drastic changes but also simplifies the search and review of call details. This function reduces the risk of omitting crucial information, addresses message inaccuracies, provides evidence against “he said, she said” disputes, and aids in preparing countermeasures against customer harassment. Throughout the event, Ascend will discuss concrete methods to address these practical challenges.

Event Details

- Event Name: NEW Business Fair × Sendai Yamami
- Organizer: Sendai Yamami Co., Ltd.
- Date: July 17, 2026, from 10:00 to 17:00
- Venue: Sendai Yamami Headquarters
- Location: 2-5-9, Uratsuki, Wakabayashi-ku, Sendai, Miyagi
- Participation Fee: Free (Registration required)

Registration

Those interested in attending should register in advance via the event page: New Business Fair Registration.

About Organizers

Sendai Yamami Co., Ltd.

- Address: 2-5-9, Uratsuki, Wakabayashi-ku, Sendai, Miyagi
- CEO: Takafumi Hasegawa
- Business Description: Wholesale of OA machines, office equipment, office furniture, office supplies, stationery, and environmentally friendly products
- Company Website: yama3.co.jp

Ascend Corporation

- Address: 5F, Meihō Building, 1-21-1, Nishi-Shinjuku, Shinjuku-ku, Tokyo
- CEO: Hiroshi Sato
- Business Description: Development of AI systems related to voice-telephone, provision of telephone DX solutions, in-house development and delivery of CTI/CRM/SFA, call center construction support, and election situation survey business
- Company Website: ascend-corp.co.jp

About RecACE plus

RecACE plus is an AI-driven call recording service developed and provided by Ascend Corporation. In addition to recording conversations, it offers features such as AI transcriptions, summaries, searches, and cloud storage, holistically supporting the recording, sharing, and utilization of phone responses.

With the recent push for measures to combat customer harassment and strategies to prevent disputes over what was said, RecACE plus is being adopted across a diverse range of industries, including legal offices, healthcare facilities, municipalities, real estate and property management companies, transport and logistics sectors, educational institutions, retail businesses, and food service industries.