TeamViewer's DEX Platform Achieves Milestone with FedRAMP Compliance for Federal Agencies

TeamViewer's DEX Platform Achieves FedRAMP Compliance



In a significant achievement for TeamViewer, the company has announced that its Digital Employee Experience (DEX) platform has officially obtained FedRAMP compliance. This recognition allows TeamViewer to deliver its innovative digital workplace solutions to U.S. federal agencies, paving the way for secure digital transformation within government operations.

A New Era for Digital Solutions in the Public Sector


FedRAMP, the Federal Risk and Authorization Management Program, is a rigorous certification process that ensures cloud services meet strict security standards set by the U.S. government. By achieving compliance, TeamViewer demonstrates its commitment to maintaining high cybersecurity standards while offering advanced solutions intended to enhance employee productivity.

Mei Dent, Chief Product Technology Officer at TeamViewer, emphasized the importance of this milestone, stating, “This achievement underscores our dedication to meeting the US government's stringent cybersecurity standards and enabling secure digital transformation across the public sector.” TeamViewer's alliance with Project Hosts has been pivotal in implementing necessary FedRAMP controls for its DEX platform.

Enhancements Offered by TeamViewer's DEX Platform


The core benefits of the DEX platform include the ability for federal IT teams to significantly enhance the overall end-user experience while maintaining compliance with federal regulations. The platform is designed to support the transition of IT operations from being perceived as a cost center to becoming a strategic asset, ultimately fostering a more efficient work environment.

Josh Krueger, Chief Information Security Officer at Project Hosts, conveyed his enthusiasm about this collaboration, noting, “Achieving FedRAMP compliance is a testament to TeamViewer's commitment to security and excellence. We are thrilled to have supported them in reaching this critical milestone and look forward to their continued success.”

As TeamViewer moves to secure full FedRAMP authorization, the strategic elements of their DEX platform are set to resonate even further within the federal landscape. The platform is engineered to bolster security measures, optimize IT operations, and reduce operational costs for federal agencies. This places TeamViewer in a stronger position to address the needs of government customers across the United States.

Looking Ahead: Future Prospects for TeamViewer


As the digital transformation evolves, TeamViewer is poised to remain at the forefront of addressing the operational challenges faced by federal agencies. The company asserts its dedication to maintaining transparency, reliability, and operational excellence as it advances through various stages of the FedRAMP journey.

The commitment to securing federal agencies with technologically advanced solutions continues as TeamViewer aims to support them with cutting-edge digital employee experience tools. Furthermore, TeamViewer's extensive portfolio, busy with over 645,000 customers globally, continues to expand, reinforcing its stature as the industry's preferred provider for digital workplace solutions.

Founded in 2005, TeamViewer began with a simple software to enable remote computer access. Today, the company boasts a robust range of offerings designed to help organizations enhance their productivity and improve operational efficiencies. With a global headquarters in Göppingen, Germany, and employing more than 1,900 personnel around the world, TeamViewer is well-positioned to lead in providing digital solutions that not only resolve IT issues but also define modern workplaces.

As TeamViewer continues to champion remote access and support solutions, its products now leverage AI technologies and integrate seamlessly with top-tier tech partners, thus promising substantial added value amid the digital transformation era. The future looks bright for TeamViewer as it aims to enchant its clients across various industries with innovative and compliant solutions.

Topics Business Technology)

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