Vertafore Honors Dimond Bros. Insurance for Advancements in Small Commercial Quoting Solutions

Dimond Bros. Insurance Recognized by Vertafore

In an era of rapid advancements in InsurTech, Dimond Bros. Insurance has emerged as a front-runner in transforming small commercial insurance quoting processes. Recently celebrated at the annual user conference by Vertafore, the leader in modern insurance technology, the agency received the prestigious Power of Partnership Award. This recognition highlights Dimond Bros.' innovative approach to streamlining insurance workflows, ultimately enhancing client service and agency efficiency.

The recognition event took place during the Accelerate conference in Charlotte, North Carolina, an important gathering for professionals in the insurance technology sector. Vertafore's intent with this award is to acknowledge agencies like Dimond Bros. that play a pivotal role in addressing industry-wide challenges, specifically the complexities associated with small commercial insurance quoting.

Vertafore and Dimond Bros. collaborated closely to develop and optimize a system called Commercial Submissions™. This innovative platform aims to speed up the small commercial insurance quoting process, a task often burdened by redundant workflows and time delays. Traditionally, quoting could take upwards of 20 minutes, a significant bottleneck in providing timely client service. However, with Dimond Bros.' insightful input and feedback, the time required for commercial line classifications was drastically reduced to merely two minutes.

Candee Lawrence, Vice President of Commercial Lines Service at Dimond Bros., emphasized the enormous impact of this partnership. She stated, "Commercial Submissions has been integral for us to quickly deploy quotes and to quickly assess appetites in a market that is constantly shifting. The Vertafore team partnered with us to identify critical needs and pain points faced by agencies like ours. The time savings we are experiencing is a game-changer for commercial lines agencies across the board."

The significant reduction in the time taken for quoting—up to 90%—is emblematic of how technology can revolutionize traditional processes in the insurance industry. By streamlining workflows for essential lines such as Business Owner’s Policy (BOP), workers' compensation, and general liability, Dimond Bros. and Vertafore have improved efficiencies that benefit not only their agency but the broader network of agencies utilizing the Commercial Submissions platform.

James Thom, the Chief Product Officer at Vertafore, praised Dimond Bros. as an invaluable partner, stating, "Dimond Bros. has been a true partner in our goal to reshape how technology can solve the challenges of small commercial quoting. Their proactive collaboration and commitment to innovation are essential for driving progress in the industry."

Founded in 1867, Dimond Bros. Insurance has been a reliable provider of insurance solutions for over 150 years, catering to individuals, businesses, and government entities. The agency has grown to become one of the largest independent insurance firms in the Midwest, showcasing a long-standing commitment to customer service and innovation.

As the InsurTech landscape continues to evolve, partnerships between technology providers and insurance agencies will be crucial. With events like Accelerate showcasing the latest advancements, it’s evident that the synergy between agencies like Dimond Bros. and technology leaders like Vertafore is paving the way for a more efficient, client-focused future in insurance services. The integration of innovative technology and insurance expertise is not just enhancing service delivery but also reshaping the very fabric of the industry's operational framework.