Laboratory Services Cooperative Issues Alert on Data Breach Concerns Affecting Patients and Staff

Laboratory Services Cooperative Data Breach Notification



In a recent announcement, the Laboratory Services Cooperative (LSC) informed the public about a security incident that may have compromised personal information of individuals using their lab testing services. Based in Seattle, Washington, LSC provides critical laboratory services to various Planned Parenthood centers, placing emphasis on the importance of individual security post-incident.

Details of the Incident


On October 27, 2024, LSC detected suspicious activity within its network. This prompted immediate action to engage third-party cybersecurity experts to investigate the issue and assess its impact. Their findings confirmed that an unauthorized actor accessed parts of LSC's network and potentially interacted with sensitive data files.

LSC was quick to initiate a thorough review and partnered with an external vendor to identify specific information that might have been affected. An initial review conducted in February 2025 revealed possible exposure of details relating to both patients and employees.

Who Might Be Affected


The incident primarily concerns individuals who have used LSC's lab testing services in connection with specific Planned Parenthood facilities. It is crucial to note that not all Planned Parenthood sites were impacted. Affected individuals are urged to verify if their records were part of the breach by checking resources available on LSC's website, notably LSCIncidentSupport.com.

Individuals whose health services were billed through these centers may face a range of compromised information, such as:
  • - Identification details: Names, addresses, phone numbers, and emails.
  • - Medical/clinical information: Service dates, diagnoses, treatment records, medical record numbers, and lab results.
  • - Health insurance specifics: Plan names, types, and policy numbers.
  • - Financial data: Billing codes, payment card details, bank account information, and transaction records.
  • - Personal identification: Social Security Numbers, driver's license numbers, and other governmental ID details.

In particular, data associated with LSC employees may also include information about their dependents or beneficiaries.

Protecting Your Information


Maintaining the confidentiality and privacy of personal information is LSC's highest priority. As a preventative measure, the organization has employed specialists to monitor the dark web for signs of misused data from this incident. Early assessments have not revealed any compromised data on the dark web at this time.

In response to the event, LSC is advocating for proactive steps individuals can take to protect their sensitive data. The organization has set up a dedicated support website offering essential resources, including complimentary credit monitoring and medical identity protection services through CyEx Medical Shield Complete.

For further guidance, individuals are encouraged to visit LSCIncidentSupport.com, where updates regarding this event will be continually provided.

Additionally, a dedicated call center has been established to assist individuals with questions or concerns. The toll-free number, available Monday to Friday from 9 AM to 9 PM ET, is 1-855-549-2662.

As the situation unfolds, LSC emphasizes the necessity for vigilance among those potentially affected. Engaging with available resources and remaining informed will be critical as they navigate the implications of this incident.

Topics Health)

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