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ArisGlobal's Groundbreaking AI Agent Wins Prestigious Award

On October 24, 2025, ArisGlobal, a leader in AI technology for life sciences and the creator of LifeSphere®, announced a significant achievement. The company was awarded the Frost & Sullivan 2025 Innovation Award in the category of 'Global Innovative New Product' for its Intelligent MedDRA Coding agent. This recognition celebrates ArisGlobal’s pioneering role in transforming pharmacovigilance with the first-ever AI agent designed specifically for this sector.

ArisGlobal's MedDRA coding agent, introduced in April 2025, quickly generated considerable interest in the market. It employs agent-based AI to replicate human judgment in medical coding, effectively overcoming the limitations of static rule-based systems. Unlike traditional automation tools, the MedDRA coding agent interprets clinical language dynamically, selects appropriate reasoning pathways, and consolidates its knowledge from reviewer feedback to continuously improve its accuracy and transparency.

Key Features of the MedDRA Coding Agent

1. Contextual Understanding: The agent interprets clinical language beyond mere keywords, grasping the meaning and intent behind the words.
2. Continuous Learning Loop: It adapts in real-time to reviewer corrections and the evolving MedDRA terminology.
3. Explainable and Verifiable Decisions: The transparent reasoning ensures compliance with regulatory standards.
4. Enterprise-Ready Multilingual Agent: The agent supports global operations, integrations, and validation requirements.
5. Adaptive Collaboration: It suggests prioritized and rational coding options, only consulting higher levels when necessary.

This innovative approach has significantly enhanced coding operations by reducing the manual review burden while improving consistency and compliance within large global teams. The independent validation by Frost & Sullivan applauded ArisGlobal for reinventing pharmacovigilance with context-aware agent systems that deliver measurable operational and compliance benefits.

Norazah Bachok, a research analyst in best practices at Frost & Sullivan, remarked, "The MedDRA Coding Agent is adaptable, verifiable, and business-oriented, yielding efficiency gains of up to 80%. By substantially easing the reviewers' workload and eliminating redundancy without compromising accuracy, ArisGlobal clearly places innovation at the core of its growth strategy."

Jason Bryant, Senior Vice President of AI Product Management at ArisGlobal, hailed the MedDRA coding agent as a significant advancement in pharmacovigilance automation. He stated, "By combining the cognitive depth of agent-based AI with the proven capabilities of LifeSphere NavaX, we are transforming complex coding workflows into ingenious and adaptive processes that enhance precision and efficiency on a large scale. This innovation underscores our ongoing commitment to R&D and relentless pursuit of automation throughout the safety and regulatory value chain. We have no intentions of slowing down as this is just the first of many agents we will launch to aid the industry in reinventing possibilities."

The Frost & Sullivan Best Practices Awards honor companies worldwide for their exceptional performance in leadership, technological innovation, customer service, and product strategic development. The New Product Innovation Award is the highest accolade bestowed upon economic players in recognition of their visionary innovation, leading market performance, and unparalleled customer service.

ArisGlobal excelled in Frost & Sullivan’s rigorous evaluation of effectiveness and strategy implementation, demonstrating a robust alignment with the evolving market needs and an unwavering commitment to operational excellence. This recognition emphasizes ArisGlobal's impact on innovation, customer value, and industry performance standards.

About ArisGlobal

ArisGlobal, a technology company specializing in AI and the creator of LifeSphere®, is reimagining how the most successful life sciences companies develop discoveries and launch new products into the market. Headquartered in the United States, ArisGlobal has regional offices in Europe, India, Japan, and China. For more information, follow ArisGlobal on LinkedIn or visit www.arisglobal.com.