Q4 Inc. Achieves Gold at Best in Biz Awards for Customer Service Excellence

Q4 Inc. Shines at Best in Biz Awards

On January 8, 2025, in a remarkable achievement within the field of investor relations, Q4 Inc. was awarded the prestigious gold medal at the Best in Biz Awards. This honor recognized the company as having the best customer service team in North America, specifically its Web Content Services (WCS) team, which has demonstrated exceptional capabilities in enhancing investor communication and overall satisfaction.

Celebrating Excellence in Customer Service

The recognition from Best in Biz is a testament to Q4's unwavering commitment to providing top-notch customer support. By facilitating the work of investor relations professionals, Q4 has shown that it takes customer service to heart. Their innovative software solutions are designed to ease the workflow for IR teams, enabling them to strengthen investor relationships while enhancing productivity. This accolade not only emphasizes Q4’s profound dedication to its clients but also illustrates the positive impact its services have on the investments industry.

The Best in Biz Awards program is unique in that it is judged by esteemed editors and reporters from leading North American publications, including Barron’s and Wired. Their endorsement adds an extra layer of credibility to Q4’s achievement, marking them as a leader in the investor relations software sector.

The Role of Q4's WCS Team

The Web Content Services team, integral to Q4's operations, plays a pivotal role in providing IR professionals with tools necessary to execute their investor relations strategies. Their services include updating IR websites and managing quarterly earnings releases efficiently within the Q4 platform. This all-in-one solution is fortified by an array of robust tools, which include virtual events, an IR CRM, engagement analytics, and AI-enhanced functionalities tailored to meet the evolving needs in the finance sector.

Lauding the win, Darrell Heaps, the founder and CEO of Q4, highlighted, "This Best in Biz Awards win — on top of frequent recognition for Q4’s team and technology — underscores our dedication to innovative solutions and exceptional customer experiences. We're committed to simplifying the earnings process and providing valuable insights to help our clients succeed."