Multiplier Expands Executive Team to Enhance Customer Experience and Compliance Capabilities

Multiplier Strengthens Leadership for Enhanced Global Operations



In a significant move aimed at advancing its global operations, Multiplier, a top-tier platform specializing in global teams and payroll, has appointed two new executives to its C-suite. This expansion signifies the company's commitment to improving customer experiences and regulatory compliance as it continues to grow in the rapidly evolving landscape of global employment.

New Additions to the C-Suite



Kate Walsh has been appointed as Chief Customer Officer, while Amanda Frayne assumes the role of Chief Legal Compliance Officer. These strategic appointments come at a critical juncture for Multiplier, as companies across the globe navigate increasing complexities in hiring, payroll, and regulatory compliance.

Building a Customer-Centric Organization



With over 18 years of experience in fostering resilient, customer-focused organizations within high-growth SaaS companies, Kate Walsh brings invaluable expertise to her new role. Her previous stints include reputable firms like HubSpot, Klaviyo, and Productboard. At Multiplier, she is tasked with crafting a global customer experience strategy that encompasses every phase of the customer journey, from onboarding and adoption to retention.

Walsh expressed enthusiasm for her new role, saying, "Joining Multiplier at this pivotal moment presents an incredible opportunity to shape the future of customer experience in global employment. With a powerful platform and a dedicated team, we can redefine what exceptional service looks like."

Enhancing Compliance Frameworks



Complementing Walsh's appointment, Amanda Frayne comes aboard with more than 25 years of legal and compliance expertise. Her most recent role at Deel saw her leading the development of the company's global corporate function. Frayne's experience will be instrumental in establishing robust compliance frameworks that align with Multiplier's expansive global footprint.

"As Multiplier builds infrastructure crucial for the future of work, ensuring trust and compliance will be paramount," Frayne stated. She is eager to collaborate with the leadership team to balance innovation with responsible scaling across different markets.

Driving Future Growth



Sagar Khatri, CEO of Multiplier, remarked, "The timing of Kate and Amanda's experience is perfect for our journey. Kate's expertise in scaling customer outcomes combined with Amanda's strategic oversight of compliance will play a vital role in shaping the future of global employment."

As Multiplier continues to enhance its global infrastructure, these appointments are seen as key to the company's ability to deliver seamless customer experiences backed by stringent compliance. This positions Multiplier favorably to support businesses hiring talent around the world in 2026 and beyond.

About Multiplier



Founded in 2020, Multiplier was designed as a comprehensive platform to hire, manage, and pay global teams in over 150 countries. It offers exceptional employment solutions that provide businesses with peace of mind. With a focus on compliance, Multiplier is set to redefine the landscape of global employment through unparalleled technology and support, ensuring a simpler and more effective process for its clients.

As the company embarks on this new chapter with a bolstered executive team, the implications for the global employment sector could be immense, setting new standards in customer satisfaction and regulatory adherence.

Topics General Business)

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