Navigator Business Solutions Reinforces Support for SAP Business ByDesign Customers Amid Pricing Changes

Navigator Business Solutions Reaffirms Dedication to SAP Business ByDesign Customers



In a recent announcement, Navigator Business Solutions, recognized as a leading SAP Gold Partner, has reaffirmed its unwavering commitment to support clients utilizing SAP Business ByDesign. This follows the announcement from SAP that the solution will no longer be available in the price list for new customers come April 20, 2026. However, existing users of the platform need not worry; their support and service will remain intact.

Navigator Business Solutions has played a crucial role in guiding mid-market businesses through their cloud ERP journeys over the last ten years. CEO Chris Nielsen emphasized this commitment, stating, “Our focus will remain on delivering implementation, optimization, and ongoing support services for Business ByDesign. We will ensure that our clients’ systems stay reliable and compliant for as long as they need, thus making sure they realize the value they expect from the platform.” This sentiment reassures current customers that the foundation they have built with Navigator will not be jeopardized by the change in SAP's strategic direction.

The key points for customers are clear and reassuring:
  • - No Retirement of Business ByDesign: SAP Business ByDesign will not be discontinued, but new sales to customers will halt after April 20, 2026.
  • - Continued Support: Existing users will continue to receive full support and compliance updates as mandated by SAP, ensuring they remain in a secure and compliant environment.
  • - Expert Services from Navigator: Navigator is not only committed to ongoing support but is also prepared to assist customers who may wish to explore advanced options in the future. This includes aiding customers in considering migration to SAP Cloud ERP (specifically the S/4HANA Cloud Public Edition).

As Navigator Business Solutions emphasizes its dedication to existing SAP Business ByDesign clients, it positions itself as a key player in guiding organizations through the complex landscape of digital transformation. The firm’s expertise spans across SAP Business ByDesign, SAP Business One, and SAP S/4HANA Cloud Public Edition, showcasing their capability to support businesses at various stages of their digital evolution.

In summary, the message from Navigator Business Solutions is clear: they stand firmly by their current customers amidst changes to SAP’s offerings. By continuing to provide top-notch support and guidance, they are ensuring that businesses utilizing SAP Business ByDesign can thrive without uncertainty after the pricing updates. For businesses considering future growth options, they can count on Navigator's seasoned expertise to navigate potential transitions seamlessly. Thus, both existing clients and those contemplating their future should feel reassured and secure knowing Navigator is committed to their success for years to come.

Topics Business Technology)

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