We Energies Receives 2025 ReliabilityOne Award for Outstanding Reliability Services
We Energies, a leading utility provider serving over 1.1 million electric and natural gas customers in Wisconsin, has been awarded the prestigious 2025 ReliabilityOne® Award for exemplary reliability performance in the Upper Midwest. This accolade is granted to utilities that excel in consistently delivering reliable electric service to their customers. The recognition highlights We Energies' efforts in enhancing service reliability and performance based on statistics from the previous year, 2024.
The award was announced on November 13, 2025, and reflects the company's commitment to maintaining high standards in service reliability. Mike Hooper, the president of We Energies, expressed pride in this achievement, stating, "This award is a testament to the skill and dedication of our employees, and to the investments we've made and work we do every day to ensure reliable service for our customers."
To improve its service reliability, We Energies has made significant investments in its infrastructure. These improvements include upgrading aging systems, burying hundreds of miles of power lines, and implementing advanced technology that mitigates the impact of outages. The company also emphasizes proactive maintenance, such as trimming and removing vegetation that might interfere with power lines.
Derek HasBrouck, the director of PA Consulting's ReliabilityOne® program, noted the importance of recognizing organizations that display excellence in delivering reliable service. He mentioned, "I am very pleased to recognize We Energies as a member of that elite community. You are one of few organizations leading the way in demonstrating continuously what it means to deliver excellence in reliability."
All electric utilities operating in North America are eligible for the ReliabilityOne® Award, which includes six metropolitan service regions: Northeast, Mid-Atlantic, Midwest, Upper Midwest, Southeast, and Pacific. The selection process for this award is rigorous, relying heavily on reliability statistics that measure outage frequency and duration.
Utilities considered for the award undergo a thorough certification process, including a complete review of their policies, processes, and systems used to gather, analyze and report reliability results.
The ReliabilityOne® awards are important within the industry as they provide a benchmark for utilities striving to provide superior service. They also drive competition among service providers to enhance their systems and processes to achieve such recognition.
As part of its dedication to delivering reliable electric service, We Energies has embarked on a journey to modernize its energy delivery systems. With initiatives aimed at reducing operating costs and improving energy efficiency, the utility underscores the necessity of investing in the future of energy. With advancements in technology and infrastructure, the utility's efforts not only benefit customers but also contribute to a more resilient energy grid.
As communities become increasingly dependent on reliable energy for their daily lives and economic activities, the significance of awards like the ReliabilityOne® becomes apparent. We Energies' commitment to reliability serves as an example for other utilities, illustrating the positive impacts of investing in infrastructure and maintaining high service standards.
We Energies, operating under the trade names Wisconsin Electric Power Company and Wisconsin Gas LLC, is a subsidiary of WEC Energy Group Inc. For more information about their services, you can visit We Energies' official website at we-energies.com. Additionally, more details about the ReliabilityOne® program can be found at paconsulting.com, where PA Consulting continues its mission to support the energy sector in achieving outstanding results and innovations in service delivery.
The award was announced on November 13, 2025, and reflects the company's commitment to maintaining high standards in service reliability. Mike Hooper, the president of We Energies, expressed pride in this achievement, stating, "This award is a testament to the skill and dedication of our employees, and to the investments we've made and work we do every day to ensure reliable service for our customers."
To improve its service reliability, We Energies has made significant investments in its infrastructure. These improvements include upgrading aging systems, burying hundreds of miles of power lines, and implementing advanced technology that mitigates the impact of outages. The company also emphasizes proactive maintenance, such as trimming and removing vegetation that might interfere with power lines.
Derek HasBrouck, the director of PA Consulting's ReliabilityOne® program, noted the importance of recognizing organizations that display excellence in delivering reliable service. He mentioned, "I am very pleased to recognize We Energies as a member of that elite community. You are one of few organizations leading the way in demonstrating continuously what it means to deliver excellence in reliability."
All electric utilities operating in North America are eligible for the ReliabilityOne® Award, which includes six metropolitan service regions: Northeast, Mid-Atlantic, Midwest, Upper Midwest, Southeast, and Pacific. The selection process for this award is rigorous, relying heavily on reliability statistics that measure outage frequency and duration.
Utilities considered for the award undergo a thorough certification process, including a complete review of their policies, processes, and systems used to gather, analyze and report reliability results.
The ReliabilityOne® awards are important within the industry as they provide a benchmark for utilities striving to provide superior service. They also drive competition among service providers to enhance their systems and processes to achieve such recognition.
As part of its dedication to delivering reliable electric service, We Energies has embarked on a journey to modernize its energy delivery systems. With initiatives aimed at reducing operating costs and improving energy efficiency, the utility underscores the necessity of investing in the future of energy. With advancements in technology and infrastructure, the utility's efforts not only benefit customers but also contribute to a more resilient energy grid.
As communities become increasingly dependent on reliable energy for their daily lives and economic activities, the significance of awards like the ReliabilityOne® becomes apparent. We Energies' commitment to reliability serves as an example for other utilities, illustrating the positive impacts of investing in infrastructure and maintaining high service standards.
We Energies, operating under the trade names Wisconsin Electric Power Company and Wisconsin Gas LLC, is a subsidiary of WEC Energy Group Inc. For more information about their services, you can visit We Energies' official website at we-energies.com. Additionally, more details about the ReliabilityOne® program can be found at paconsulting.com, where PA Consulting continues its mission to support the energy sector in achieving outstanding results and innovations in service delivery.
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